Lessening Employee Anxiety as Restaurant Doors Open

4 Min Read By MRM Staff

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Here's some of their advice.Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education

For FOH:

Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. That includes social distancing, sanitation, masks, partitions and contactless payment and menus (or throwaways). Assure your staff that you will ask / require all diners to wear masks whenever they get up from the table.​ You will test all employees’ temperatures daily, if not more, and send them home when sick. You will take guest temperatures, if, and when, allowed. You will not require them to do anything against any laws or regulations. You will give them the proper tools to get their jobs done. Assure…