Service Robots Solve Everyday Restaurant Problems

Modern Restaurant Management (MRM) magazine quizzed Robin Zheng,  US Manager of Pudu Robotics, about the company's work with restaurants and the future of robotic use and automation in restaurants. 

How important are robotics/automation to the restaurant industry now and how do you see their impact in the coming years?Robots are quickly becoming an integral part of the restaurant experience in both the dining room and kitchen. Food preparing robots are helping restaurants execute cooking tasks more efficiently, shaving valuable seconds off the time it takes for an order to reach a customer. Meanwhile, robots in the front of house are leading customers to their tables, working in tandem with servers to carry loads of heavy dishes in a single trip, and providing novel experiences and entertainment that bring guests into the restaurant.

As customers demand more from their restaurant experience, service robots will become an even more important tool to meet those heightened…