Cancel Culture in the Coronavirus Era – How Restaurants Can Avoid Public Shaming 

The pandemic devastated the restaurant industry. For eateries trying to survive, many are implementing programs and technologies that address hygiene and safety protocols to mitigate risk and protect their employees and guests. These protocols are extremely important as restaurants are increasingly vulnerable if they are not compliant. In a proprietary survey that Bureau Veritas commissioned, more than 73 percent of people felt it was important that businesses take extra precautions regarding the way they manage sanitation to minimize the spread of the virus. In this digital age, where shaming and cancel culture are prevalent, restaurants must be enforcing measures to avoid being embarrassed, or worse, boycotted, because of lax standards. 

Restaurants and food service industries will continue to face the challenge of building and maintaining trust with consumers.  This is best achieved by developing strict guidelines to address every aspect of the dining experience in a manner…