How to Build Customer Trust with QR Codes

4 Min Read By Ravi Maddimsetty

QR code usage has surged throughout the pandemic. According to a 2021 Ivanti Research Study, 83 percent of respondents stated that they used a QR code to make a payment or complete a financial transaction for the first time ever. 

However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell. In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts.

Here are four ways to foster responsible QR code use and optimize your restaurant operations in the process.

1. Avoid Free QR Code GeneratorsA free, online QR code generator encodes information into a QR code. This information can vary from menus to external links for reservation bookings. While convenient, there are major risks associated with using a free QR code generator:

QR Code Phishing: In this case, phishers steal data from anyone who scans the QR…