Managing Risk and Protecting Your Brand

There’s no denying that the restaurant industry has taken a massive hit due to the COVID-19 pandemic. For months, many states had strict stay-at-home orders, and as the quarantine slowly lifts, many people still feel uneasy about returning to restaurants. While we all want this pandemic to end, it’s clearly a long-term problem that will take more thought, planning, and business pivots as we move forward. And to survive this crisis (and any future crises), restaurants need to effectively manage the ongoing risks to protect their brand reputation and avoid costly liabilities.   The good news is there are things you can do now to tackle both short- and long-term planning to boost compliance, mitigate risks, and keep everyone safer during a global health pandemic. While everything feels overwhelming in the world, focus on these five solvable challenges:

Prioritize a Food Safety CultureWith or without a pandemic, food safety culture is what you do when no one is looking…