The Positives and Pitfalls of Third-Party Ordering 

In 2018, Grubhub reported $5.1 billion in food sales demonstrating a 34 percent increase from the prior year, according to the Associated Press. Meanwhile, Uber Eats expected to deliver $10 billion worth of food in 36 countries in 2019. DoorDash, Grubhub and Uber Eats are among the most popular third-party ordering (“TPO”) platform services on the market, which tout online ordering and delivery solutions to restaurant owners across the country.

Restaurants have many factors to take into consideration before signing the dotted line to join in on the TPO surge.

Restaurants have many factors to take into consideration before signing the dotted line to join in on the TPO surge. 

On one hand, TPO services eat into profits, may increase delivery time and have the potential to disrupt business models. However, given the access to customers and additional revenue they may provide, do the benefits outweigh the negatives?

Among the benefits, using a TPO service may lessen the burden of…