Food Delivery Fraud: Challenges in Ensuring Security for Platforms, Drivers, and Consumers
Modern Restaurant Management
SEPTEMBER 26, 2023
The U.S. is the second-largest online food delivery market and generated an estimated $218B in revenue in 2022. And experts predict the market will increase close to $500B by 2027. Due to the growth and increased demand, leading food delivery platforms such as Uber Eats, DoorDash, and Grubhub are also facing the growing threat of fraud and abuse on both the customer and driver sides as scams and scammers become more sophisticated.