EATER

APRIL 30, 2025

. | Adam Friedlander/Eater NY Eric Huang of NYCs Pecking House talks grassroots growth A version of this post originally appeared on April 30, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

Serving 265

Serving Fine Dining 2025 Employee Relations 265

Modern Restaurant Management

JUNE 27, 2025

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

ChowNow

FEBRUARY 12, 2025

Seasonal Menus & Event Announcements If you roll out seasonal dishes, holiday specials, or themed dining experiences, let your audience know in advance. Your restaurants physical space offers plenty of chances to capture customer emails without disrupting their dining experience. Ask your existing customers.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

Modern Restaurant Management

FEBRUARY 24, 2025

Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.

2024 251

2024 2023 2025 Loyalty Program 251

Restaurant Business

JUNE 20, 2025

at the Italian casual-dining chain as its investments in affordability and Uber delivery paid off. 20, 2025 Facebook Twitter LinkedIn Consumers are finding value in casual-dining brands like Olive Garden. Same-store sales at the Italian casual-dining chain spiked 6.9% Fine dining: negative 3.3%

Delivery 226

Delivery Fast Casual Leadership Point of Sale 226

SpotOn

APRIL 14, 2025

San Francisco , April 14, 2025 — SpotOn , a leading software and payments partner for restaurants and small businesses, enters 2025 with strong momentum driven by new client wins, expanded advisory expertise and key product enhancements. and Finn’s Fish House. 

2025 110

2025 Innovation Fine Dining Equipment 110

Squirrel Systems

MARCH 5, 2025

As we look ahead to 2025, the restaurant industry is poised for significant transformations driven by consumer preferences, technological advancements, and a heightened focus on sustainability. In 2025, expect to see creative plant-based options that go beyond traditional meat substitutes. Expect dishes incorporating adaptogens (e.g.,

2025 85

2025 Menu Food Fine Dining 85

Modern Restaurant Management

FEBRUARY 13, 2025

This Valentine's Day edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining and gifting trends including the importance of experience. New data fom restaurant tech platform Toast, reveals how restaurants can prepare for another busy Valentine’s Day in 2025. percent in 2024. ."

2024 221

2024 Fine Dining Book Reservations 221

Modern Restaurant Management

MAY 2, 2025

In 2025, the restaurant industry is witnessing a technological transformation driven by key trends. A Seamless Dining Experience That Drives Revenue Digital tools like mobile ordering and contactless payment transform the dining experience while driving profitability.

Technology 251

Technology Mobile Ordering Front of House Back of House 251

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Lavu

JUNE 26, 2025

In 2025, convenience and speed continue to drive customer expectations, reshaping how people choose and receive their meals. From higher app usage to growing demand for personalized ordering experiences, this data uncovers the trends influencing modern dining behavior. How are online food ordering trends in 2025 affecting restaurants?

Mobile Ordering 78

Mobile Ordering Food Order 2025 Ordering 78

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Perhaps oddly and yet understandably, premium dining spending has increased… but only through average spend. Those who already treat themselves to high end dining experiences spend more.

Hospitality 78

Hospitality 2025 Food Back of House 78

Black Box Intelligence

MAY 12, 2025

The Best Practice Awards 2025 Celebrating the Best Restaurant Brands in the Industry Every year, the coveted BBI Best Practices Awards (BPAs) celebrate the best performers in the restaurant industry. The 2025 edition of the BPAs spans two focus areas across different segments, there are ten award categories in total.

2025 52

2025 Fast Casual Fine Dining Casual 52

Squirrel Systems

FEBRUARY 13, 2025

As the hospitality industry continues to evolve, the dining experience at hotels and resorts has become a crucial element in shaping guest satisfaction. In 2025, guests are no longer just looking for a place to eatthey want a memorable, immersive experience that aligns with their personal tastes, values, and desires.

Hotels 94

Hotels 2025 Travel Dietary Restrictions 94

Black Box Intelligence

JULY 16, 2025

Monthly Restaurant Trends Review Out of the Box: June 2025 Same-store sales rose 2.0% Only three of the past 22 months have posted stronger sales growth results than June 2025. The standout result in the June 2025 Restaurant Industry Trends? in June, making it the industry’s strongest month since January. Comp Sales -0.9%

2025 52

2025 Fine Dining Point of Sale Fast Casual 52

EATER

MARCH 27, 2025

adults in February 2025 representing the U.S. population that dined out at least once in the past month, hoping to better understand how Americans are approaching dining out in this new era. The Vox Media Insights and Research team surveyed over 2,000 U.S.

Social Media 222

Social Media Fine Dining Online Ordering Dine-in 222

Black Box Intelligence

APRIL 7, 2025

Out of the Box: February 2025 In This Issue: The Big Picture: Sales and Traffic Trends February 2025 Restaurant Industry Performance Trends In Detail Segment Focus QSR: Current Performance Trends -2.5% Lets dig into the February 2025 restaurant industry trends data and uncover the real story. It was only second to family dining.

2025 105

2025 Point of Sale 2024 Fine Dining 105

Lavu

JULY 18, 2025

Opening a restaurant in 2025 is exciting—but without a clear roadmap, it’s also risky. Whether you’re launching a fast-casual spot or a fine dining concept, a solid restaurant business plan is your foundation for success. What are the essential steps to start a restaurant in 2025?

2025 78

2025 POS Small Business White Paper 78

Sante

MARCH 24, 2025

The Hospitality Experience™ Menu X Facebook Instagram LinkedIn Tasting Room Podcast Subscribe to Santé News Wall of Brands 2025 Santé International Wine and Spirits Competition Search Search for: Menu Search Santé.Food.Wine.Spirits. Never again will the chef or restaurateur view their job or what they create in the same way.

Seminar 130

Seminar Food 2025 Magazine 130

Lavu

APRIL 25, 2025

In 2025, staying competitive in the restaurant industry means leveraging technology to streamline operations. In this article, well explore how mobile inventory management is transforming the way restaurants operate and how it can boost your restaurants performance in 2025 and beyond.

Inventory 78

Inventory 2025 Management Management 78

Black Box Intelligence

APRIL 25, 2025

Out of the Box: March 2025 In This Issue: The Big Picture: Sales and Traffic Trends March 2025 Restaurant Industry Performance Trends In Detail Segment Focus QSR: Current Performance Trends 0.9% during the first quarter of 2025, while Q4 of 2024 posted sales growth of 0.9%. Comp Sales -2.2% Same-store sales growth was 0.3%

2025 52

2025 Fast Casual Point of Sale Fine Dining 52

ChowNow

FEBRUARY 28, 2025

In 2025, the US online food delivery market is expected to reach $424.9 Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Online ordering has transformed the restaurant industry, turning what was once a convenience into an absolute necessity. billion in revenue.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Perfect Daily Grind

JULY 14, 2025

Faro opened Luna to support this movement, showcasing how fine dining and specialty coffee are complementary. But the fact that it’s not easy also means there’s a lot of room for a newcomer to stand apart and offer a level of quality that really surprises people, and this is what the team at Faro and Luna has done so well,” he adds.

Café 129

Café Consumer Goods Education Agriculture 129

Lavu

MAY 9, 2025

Lightspeed : Excellent for complex menus and inventory management, ideal for fine dining or multi-location setups. From quick-service spots to fine dining restaurants, it offers tools to meet a variety of operational needs. Plus, built-in online ordering makes it simple to handle both dine-in and takeout orders.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

Black Box Intelligence

JANUARY 16, 2025

Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. For example, Fine Dining often experiences significant slowdowns during holidays.

2024 52

2024 Point of Sale Front of House Fast Casual 52

Black Box Intelligence

JUNE 25, 2025

June 2025 Monthly Second Helping: Highlighting Hot Topics in the Industry How Are Consumers Managing Check Growth: Restaurateurs Weigh-In For years, BBI has reported on the impacts of inflation and economic fears in the restaurant industry. This occurred in both 2024 and 2025. Again, this is backed up by Black Box Intelligence’s data.

Management 52

Management Management 2025 2024 52

EATER

MAY 16, 2025

As of January 2025, at an unemployment rate of 6.1 I do have concerns if it even feels right to have this fine dining or special experience restaurant at this price point when theres still so much suffering, Silver wonders. percent the previous month. With the return of potable water, the Iocovozzis reopened Neng Jr.s

Tourism 203

Tourism 2024 Small Business 2025 203

Restaurant Business

JUNE 5, 2025

05, 2025 Facebook Twitter LinkedIn Konro was the first West Palm Beach restaurant to earn a Michelin star. He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. He previously was arrested in Chicago after reportedly attacking his ex-wife.

Fast Casual 139

Fast Casual Leadership 2025 Loyalty Program 139

Black Box Intelligence

JUNE 20, 2025

Monthly Restaurant Trends Review Out of the Box: May 2025 Same-store sales growth was 1.4% Monthly Restaurant Trends Review Out of the Box: May 2025 Same-store sales growth was 1.4% And upon reviewing May 2025 restaurant industry trends, it’s especially the case at the industry segment level. Comp Sales -1.0% Comp Sales -1.0%

2025 52

2025 Point of Sale Fine Dining Fast Casual 52

Sante

MAY 8, 2025

The Hospitality Experience™ Menu X Facebook Instagram LinkedIn Tasting Room Podcast Subscribe to Santé News Wall of Brands 2025 Santé International Wine and Spirits Competition Search Search for: Menu Search Santé.Food.Wine.Spirits. It is one of France’s most-heralded grapes now grown in practically every region of the world. and Europe.

2025 130

2025 Vineyard Magazine 2023 130

EATER

MARCH 10, 2025

Andrea DAquino New books from Molly Yeh, Hailee Catalano, Meera Sodha, Calvin Eng, and more will whet your appetite for a new season I dont know about you, but the first two months of 2025 have felt like two years. He was eliminated after the first course. But his new book, Ghana to the World , continues the narrative.

2025 284

2025 Book Seasonal Menu Take-out 284

Modern Restaurant Management

MARCH 4, 2025

Identifying Challenges and Uncovering Opportunities SpotOn unveiled its 2025 Restaurant Business Report , revealing the financial challenges restaurant operators face and the opportunities to strengthen their businesses. Yelp has named Holbox in Los Angeles the top restaurant of 2025. Independent operators feel the squeeze the most.

Delivery 221

Delivery 2025 2024 Point of Sale 221

Restaurant Business

JUNE 5, 2025

05, 2025 Facebook Twitter LinkedIn BJ's has shown promising results recently. On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains.

Leadership 148

Leadership Fast Casual 2025 Franchising 148

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Lavu

MAY 23, 2025

In today’s fast-paced dining environment, even a few seconds of lag can create a ripple effect that impacts your entire service flow. Lavu POS Review 2025 1. All of these factors lead to longer lines, irritated customers, and a less efficient dining experience. Manual PIN entry further slows things down.

POS 78

POS Online Ordering Mobile Ordering Inventory 78

Chef's Resources

JULY 15, 2025

July 15, 2025 Understanding Halal Steak: What Professional Chefs Need to Know When it comes to the culinary scene, chefs are required to meet a wide variety of dietary needs. More fine dining restaurants or high-end food service places are serving halal steak.

Fine Dining 78

Fine Dining 2025 Serving Operations 78

EATER

MARCH 14, 2025

After a calamitous year of intermittent closures due to the COVID-19 pandemic, many local governments were beginning to loosen indoor dining restrictions. Those surveyed also expected staffing shortages to be one of the top three trends affecting restaurant operations in 2025.

Marketing 256

Marketing Recruiting Hiring Back of House 256