Perfect Daily Grind

APRIL 19, 2023

Thousands of people attend the expo every year, including roasters, producers, coffee equipment manufacturers, baristas, and coffee business owners. The 2023 expo will take place in Portland, Oregon – a city with a thriving specialty coffee culture. The 2023 US Coffee Championships will take place at the event.

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Modern Restaurant Management

DECEMBER 18, 2023

It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024. The survey also showed 75 percent of respondents expected their labor costs to increase in 2023.

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2024 2023 Back of House 2022 175

Modern Restaurant Management

APRIL 18, 2024

Over the next ten years, there will likely be a sharp increase in demand for automated restaurant fryers due to the introduction of cutting-edge technologies in food service equipment. percent over the forecast period of 2023 to 2033. Million in 2023 to US$ 854.6 The market sales are on course to increase from US$ 495.6

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Marketing Food Supply 2023 Equipment 98

Modern Restaurant Management

JANUARY 18, 2023

In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out. To do more with less in 2023 and retain loyal customers, restaurants should embrace data-driven tech tools that help them more easily create the best guest experiences.

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2023 Guest Recovery Email Marketing Front of House 181

Modern Restaurant Management

APRIL 4, 2023

According to a recent study conducted by Legion Technologies, 87 percent of managers reported they were stressed or more stressed about staffing than they were last year, with staff shortages being a top concern. The latest WFM technologies utilize artificial intelligence to solve these problems.

2023 161

2023 Customer Experience Restaurant Law Communication 161

Perfect Daily Grind

MAY 12, 2023

The 2023 WAC finals will take place immediately after this year’s Australian AeroPress Championship, which will be hosted by Fieldwork Coffee. points at 2023 Best of Ka‘ū competition. ZHAW Coffee Excellence Centre opens applications for 2023 Certificate of Advanced Studies. Tim Hortons to launch in South Korea in 2023.

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2023 Webinar 2030 Workshop 134

Modern Restaurant Management

DECEMBER 15, 2023

The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4 That is why multi-unit restaurants are leveraging a multitude of technologies to make every dining, delivery, drive-through, or takeout experience festive and memorable. percent more than in 2022.

Equipment 114

Equipment Customer Experience 2023 Fast Casual 114

Modern Restaurant Management

FEBRUARY 3, 2020

A new normal has evolved in the restaurant industry: Digital delivery sales are expected to grow at a compound annual rate of over 22 percent through 2023 , according to L.E.K. If equipment isn’t working properly, you run the risk of disappointed customers and a loss of sales. Consulting. Asset Tracking Software.

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Innovation Technology Management Management 192

Modern Restaurant Management

JANUARY 23, 2024

In fact, according to the Business Research Company’s 2023 Food and Beverages Global Market Report, the global industry’s market size grew over 7.3 billion in 2023 in one year alone. Vulnerabilities in equipment and technology should be regularly tested to ensure that your workers, products, and data are safe.

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Food Safety Food Supply Beverage Loyalty Program 184

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. With that in mind, here’s a look at some of the moves restaurants are making to delight consumers and modernize operations, powered by technology.

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2024 Front of House Mobile Ordering Fast Casual 186

Modern Restaurant Management

JANUARY 26, 2023

Other supply chain related events, which spanned from restaurant equipment (creating issues for restaurant development and timing) to the Avian flu/eggflation issues, also negatively impacted the industry. What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help?

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2023 Franchise Franchising Employee Relations 180

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

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Technology Front of House Online Ordering Back of House 145

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. Labor : From a labor standpoint, 2023 was a relatively good year for operators. While profit margins were down in 2023, there were lots of signs that the industry is heading in the right direction.

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2024 Online Ordering Website Management 2023 188

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

Dietary Restrictions 120

Dietary Restrictions 2024 Food Safety Food Supply 120

The Restaurant Times

FEBRUARY 8, 2023

These conferences revolve around food technology, food science, food procession, safety, and food innovation. To help you plan your 2023 around some of the best food tech conferences, we have created a comprehensive list of the ones you must attend!

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2023 Food Safety Food Website Management 52

Modern Restaurant Management

DECEMBER 29, 2023

Shortage of Capital for Restaurant Technology As we marched into 2023, interest rates and uncertain economic conditions continued to impact the withdrawal capital from restaurant technology investments. Investments in venture capital had a massive retreat in 2023, hitting the technology sector very hard.

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2024 2040 2023 2013 120

Apicbase

DECEMBER 8, 2022

We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. In 2023, restaurants will tap new revenue streams, optimise efficiency and create more brand value. #1 End of the spray-and-pray approach to technology. Dynamic pop-ups.

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2023 Food Supply Online Ordering Kitchen Safety 52

Perfect Daily Grind

MAY 29, 2023

Here is where technology comes into play. To learn more about these technologies, I spoke to Andy Benedikter, Commercial Programme Manager at Cropster. Wholesale roasters who supply roasted coffee – as well as recipes, training, and even equipment – to their customers have even less control over the final cup quality,” he adds.

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Customer Service Customer Experience Equipment Café 151

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. Like the most ordered food on DoorDash of all time: French fries.

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2024 2023 Food Order 2013 142

Modern Restaurant Management

JUNE 26, 2023

For example, Black Box Intelligence reports a decrease in restaurants’ year-over-year same-store sales and traffic growth for three consecutive months (through April 2023). Those that excel at connecting both people and equipment stand to gain even more—improving their competitive advantage and their top and bottom lines.

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Equipment Kitchen Safety Customer Service Food Safety 106

Modern Restaurant Management

MARCH 4, 2024

Cracking the Code of Restaurant App Usage, November 2023 ) What Customers Value RMS segmented respondents by generation, and while preferences varied, all ages placed the most value on: Exclusive deals Loyalty-based incentives Customization What They Don’t Value On the other hand, crashes or technical issues ranked as the biggest pet peeve.

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Dine-in Loyalty Program 2024 2023 187

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

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2024 Loyalty Program Cash Management Customer Experience 206

Open for Business

MAY 4, 2023

Equip the team with the tools to meet your service standards, including proper etiquette and restaurant industry best practices. Level up your tech Investing in restaurant technology can improve the guest experience. The post Restaurant service: What it takes to knock it out of the park in 2023 appeared first on OpenTable Resources.

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Take-out 2023 Customer Service Online Ordering 78

Modern Restaurant Management

MAY 9, 2023

The restaurant industry has embraced technology and, of late, it’s been at the leading edge. Traditionally, technology also equips humans (and businesses) with tools that they can use to thrive. The same technology can also be used to efficiently provide customer support, like additional menu information.

Mobile Ordering 146

Mobile Ordering Customer Experience Loyalty Program Seasonal Menu 146

Perfect Daily Grind

AUGUST 5, 2022

Brazil’s arabica production could rebound in 2023/24 season. The Brazilian Soluble Coffee Industry Association (ABICS) has partnered with the Institute of Food and Technology (ITAL) to establish set quality standards for instant coffee. Longhi reports slight revenue growth in first half of 2022 thanks to coffee equipment sales.

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2023 2022 Compost Events 133

Modern Restaurant Management

APRIL 11, 2024

In pursuit of these objectives, restaurants must reimagine dining experiences through enhanced restaurant technology, deepen their commitment to sustainability, and fine-tune their core offerings. Back-of-house operations also offer significant technological opportunities.

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2024 Customer Experience Compost Loyalty Program 106

Modern Restaurant Management

APRIL 3, 2024

The average cost of a data breach in 2023 was almost $4.5 Restaurant technologies are prime targets for cybercriminals. Your partner will also provide recommendations tailored to align with the rest of your technology environment, as well as your budget limitations and real-world business risks.

Email Marketing 163

Email Marketing Franchise Franchising Point of Sale 163

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. Instead, they need to integrate data insights with marketing functionality using next-generation marketing technology solutions that help identify priority customers.

Marketing 187

Marketing Loyalty Program Email Marketing Coupons 187

Perfect Daily Grind

FEBRUARY 3, 2023

Mon, 30 Jan Registration opens for Specialty Coffee Association’s 2023 Re:co Symposium. A total of 63 competitors from six different US Coffee Championships will proceed to the 2023 National US Coffee Championships, which will be held from 21 to 23 April. Indian coffee chain Barista aims to open 50 stores in Sri Lanka in 2023.

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2023 Seminar Certification Food Supply 121

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. Here are the ways technology is revolutionizing the culinary world through.

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Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 162

Modern Restaurant Management

JANUARY 13, 2023

And now as a recession looms on the horizon, eight percent of restaurants are reportedly laying off employees heading into 2023, setting the stage for a tough season as holiday demand puts pressure on already-frustrated staff. Demand for Dining Out Isn’t Going Anywhere. Taking Orders with Artificial Intelligence.

Front of House 185

Front of House Back of House Online Ordering Food Order 185

Transact

SEPTEMBER 30, 2022

How technology can help . Primarily, convenience store retailers are turning to the back-of-house technology currently used in QSR kitchens. Back-of-house technology often addresses multiple processes and problems found in foodservice programs. Technology like BOHA! Labeling, prints grab ‘n go labels on demand.

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Kitchen Safety Food Safety Back of House Retail 78

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. Notably, not enough investment in technology and digital transformation. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Here are some of their insights.

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2023 Loyalty Program Mobile Ordering Consumer Goods 176

Aaron Allen & Associates

FEBRUARY 15, 2024

Restaurant Point-of-Sale Companies Rethinking Their Go-to-Market Strategies Restaurants have been historically slow to adopt technologies. When it comes to POS systems and back-of-house technology, many are still working with state-of-the-art-2002 legacy systems.

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2002 Point of Sale 2023 Fast Casual 52

Modern Restaurant Management

MAY 5, 2023

In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day. In this article, we’ll look at how payments technology has evolved over the last few years and became an important ally for restaurants that want to level up their customer experience and their revenue while handling the busiest days of the year.

Mobile Ordering 158

Mobile Ordering Online Ordering Customer Service Customer Experience 158

EATER

APRIL 10, 2024

The vans were outfitted with kitchen equipment and loaded with partially prepared food; drivers parked outside customers’ homes and fired, finished, and plated dishes in the back, delivering meals to diners’ front doors as soon as they were ready. Customers place orders on the Wonder app for delivery or pick-up. Wonder’s $1.5

Delivery 112

Delivery Cash Management Point of Sale Back of House 112

Modern Restaurant Management

MAY 23, 2023

Interestingly, 55 percent of consumers now consider takeout and delivery essential, according to NRA's 2023 State of the Restaurant Industry Report. To meet and exceed these expectations, restaurants have had to embrace change and invest in technology, streamlining their operations and improving their customer service levels.

Customer Service 157

Customer Service Dietary Restrictions Delivery Online Ordering 157