Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. “In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

APRIL 9, 2024

Moving to Multichannel Dining Experiences Dining out is… back? Moving to Interactive Menu Boards Speaking of dining being back – it’s back to being… different. According to the National Restaurant Association, competition in the restaurant sector is strong. So, what’s the solution?

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2024 Mobile Ordering Front of House Back of House 508

Modern Restaurant Management

DECEMBER 22, 2022

Rising food costs are the number one issue of concern for chefs heading into 2023, according to the survey, with 44 percent of respondents ranking it as their top worry. Patience and grace go a long way right now, when dining out. . Why do you feel restaurant owners are optimistic for 2023? .

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Food Supply 2023 Fine Dining Fast Casual 473

Modern Restaurant Management

DECEMBER 13, 2023

With both restaurants and guest feeling the effects of inflation, tipping has become a topic of confusion and intrusion for diners, according to Restaurants: Consumer Trends Fall 2023/Winter 2024 , a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.

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Loyalty Program Food Truck Consumer Goods Fine Dining 473

Modern Restaurant Management

DECEMBER 19, 2023

– Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality.

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2023 Front of House Customer Service Customer Experience 294

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.

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Certification Fast Casual Government Front of House 221

Modern Restaurant Management

APRIL 11, 2024

In pursuit of these objectives, restaurants must reimagine dining experiences through enhanced restaurant technology, deepen their commitment to sustainability, and fine-tune their core offerings. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

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2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

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2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. AI usage has also skyrocketed, primarily in the back-of-house.

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2025 Loyalty Program 2024 Back of House 221

EATER

NOVEMBER 21, 2024

Lille Allen Signs posted in New York City accused Carbone of including seed oils in its spicy rigatoni. But why is that even a problem? The flyers started popping up like dandelions around Manhattan. CARBONE PUTS SEED OILS IN THEIR SPICY RIGATONI,” they screamed in expectant outrage. The talking points have become so popular that Robert F.

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Advertising Influencer 2023 2022 331

Modern Restaurant Management

MARCH 16, 2021

environments and are now seen everywhere from fine dining to counter service and everywhere in between. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

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Fast Casual Front of House Fine Dining Mobile Ordering 390

EATER

MAY 16, 2025

Led by business and life partners Silver and Cherry Iocovozzi, the Filipinx restaurant has garnered many accolades: It was a 2023 James Beard finalist for Best New Restaurant, one of Bon Appetit s 2023 Best New Restaurants, and in 2024, was named a USA Today Restaurant of the Year. The popularity of Neng Jr.s

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2024 Tourism Small Business 2025 220

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways. Gone are the days of cash-only transactions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

NOVEMBER 13, 2020

These requirements for businesses will go into effect on January 1, 2023. The law also establishes a California Privacy Protection Agency, which will enforce and implement consumer privacy laws and can administer fines for businesses that violate California’s privacy laws. Election Results. Litigation.

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2020 Restaurant Law Food Safety Food Order 474

EATER

JANUARY 9, 2023

After a fitful 2022, when a wave of pent-up wanderlust crashed over hot destinations, overwhelming hotels and airlines, 2023 seems like a chance to give up revenge travel and reset. Together, these projects celebrate the ways food and drink viscerally tether us to a place. But the neighborhood is just one microcosm of a citywide boom.

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2023 Travel Front of House Dine-in 246

EATER

NOVEMBER 7, 2023

A best new restaurant announces itself as part of the national dining conversation. Together, Eater’s 12 Best New Restaurants represent the highest highs of the year in dining — loosely defined as October 2022 through September 2023 — as well as the promise of what’s to come next. But most of all, each is an original.

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2023 Fine Dining Dine-in Restaurant Law 246

Modern Restaurant Management

JANUARY 12, 2023

According to the Auguste Escoffier School of Culinary Art , fast-casual eateries and fine-dining restaurants average between 10 and 40 employees. The labor shortage makes throwing a memorable shin-dig more important than ever this season. Do show gratitude in a personal way. Make them feel special.

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Transportation Loyalty Program Fast Casual Fine Dining 498

Culinary Cues

JUNE 14, 2022

fell in the category of “fine dining”. Now I mention these statistics because they will help to frame what the future may hold for the industry and those considering a career in kitchens and dining rooms across the country. Why would I choose to support a locally owned restaurant? 35 % of the overall male U.S.

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Fine Dining Food Supply Customer Service Presentation 474

Modern Restaurant Management

DECEMBER 19, 2022

So, whether you’re looking to open a new restaurant and bar or are responsible for ensuring your existing bar offerings stay up to date and relevant for your guests, let’s look at what trend-forward locations were doing in 2022 that can highlight opportunities heading into 2023. working to help our restaurant partners.

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Bar 2023 Back of House Coaching 474

EATER

JUNE 16, 2023

What to expect from the World’s 50 Best 2023: There will be a new No. That means the likely winner for the 2023 list seems to be Central, last year’s number two. Here’s what you need to know. 1 restaurant. In 2019, the organization announced a rule change that after a restaurant ascends to the No. 2 on the 2021 list.

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2023 2022 Fine Dining 2019 278

EATER

MARCH 19, 2024

A dinner at Petite Cerise in Washington, DC, which opened in March 2023. Yes, Balthazar and Jean-George still thrive, but French cuisine is no longer the be-all-end-all of fine dining. But look around and a certain nostalgia for the white tablecloths and frisée aux lardons of French dining is manifesting.

Food 327

Food Fine Dining Seasonal Menu Dine-in 327

Modern Restaurant Management

JUNE 30, 2023

Own Your Changes In March 2023, restaurants’ food prices were 8.8 .” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. This also reinforces ordering through the app. percent this year.

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Operations Mobile Ordering Customer Experience Online Ordering 449

EATER

SEPTEMBER 29, 2023

Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture.

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Back of House 2011 Fine Dining Dine-in 321

EATER

MAY 2, 2024

Led by young Korean Mexican entrepreneurs, some of whom migrated from South Korea decades ago with their parents, alongside Korean Americans with diverse culinary backgrounds, the restaurants borrow from dining concepts that have grown popular in South Korea, New York, and Los Angeles. A variety of dishes at Dooriban in the Roma neighborhood.

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SEO Café Fine Dining Customer Experience 306

Modern Restaurant Management

JUNE 28, 2024

The main takeaway: It’s led to higher prices and lower foot traffic at many of the state’s dining establishments. With customers seemingly viewing dining out a luxury, restaurants that can differentiate themselves in terms of quality and value will have a competitive advantage.” The law changed on April 1.

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2024 Mobile Ordering White Paper Customer Service 294

Modern Restaurant Management

MARCH 31, 2022

Violations are punishable by a fine, with a maximum of $300/year. By and large, district courts sided with the insurers, and appellate courts have affirmed these decisions, leaving little hope for restaurants in this area. Oregon Mutual Insurance Co., 21-51097 and multiple state appellate court decisions. Karen Ross, 21-468. Legislation.

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2022 Restaurant Law Insurance Tip Distribution 474

Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. These include: Chatbots and customer-facing AI : Who doesn’t want to enhance their dining experience? Conversely, proven solutions exist that can increase your guest personalization and drive new revenue, today.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

EATER

DECEMBER 26, 2023

A platter at Barbs B Q, one of Eater’s Best New Restaurants of 2023. | If the most read stories on Eater.com are any indication, it was a year of sating curiosity, of celebrating restaurants and dining scenes — both intensely local and thrillingly international — and of figuring out exactly what the brands were up to (a perennial question).

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2023 Fine Dining Brewery 2022 261

Modern Restaurant Management

JULY 31, 2023

Barring any new global emergencies like the pandemic that caused the demise of restaurant dining, the past few months have seen it return back to life in a tempered manner. The dine out cutbacks will likely not come from single people or couples without families with good stable jobs and incomes.

Fine Dining 221

Fine Dining Back of House Retail Consumer Goods 221

EATER

JULY 2, 2024

In the finale alone, there are at least 10 different chef cameos , including appearances from dining world titans René Redzepi and Thomas Keller. The Bear takes the latter as a given — that anyone working in the high-pressure world of fine-dining is going to have some damage — while also absolving some of the key players in that reality.

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Fine Dining 2015 Dine-in 2023 340

EATER

DECEMBER 27, 2023

. | Bettina Makalintal From saving rice water to the best cookie recipes, the most read Eater at Home stories of the year Taking a look back at 2023 as it manifested in Eater at Home’s most popular stories, a couple of things become readily apparent: y’all really like kitchen hacks, strong opinions, and cookies.

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2023 Outdoor Fine Dining Dine-in 281

EATER

JUNE 4, 2024

Oxte Immigrant chefs are shaking up Paris’s fine dining scene with Michelin-starred restaurants, venues in five-star hotels, and Lebanese, Mexican, and Korean flavors not traditionally found in haute French cuisine When Enrique Casarrubias came to Paris from Mexico in 2007, he had no intention to stay. Prepping a dish at Oxte.

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Fine Dining 2011 2010 Back of House 234

Black Box Intelligence

APRIL 7, 2025

From Fine Dining leading the pack, but also likely being a statistical mirage— to weather continuously influencing performance… It can be easy to get lost in data. You might think this is the primary driver behind fine dining’s top performance based on YOY same-store sales growth.However, the reality?

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2025 Point of Sale 2024 Fine Dining 105

Future Food

MARCH 5, 2025

Successful precinct designs are aligned to the key strategy drivers Delivering a modern dining precinct in a club environment demands a holistic strategy that goes beyond architectural or interior design plans.

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Fast Casual Fine Dining Customer Experience Customer Service 78

The Rail

DECEMBER 2, 2024

from 2023 to 2030. Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? If so, you’re not alone. Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. Social media login for easy access.

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Delivery Loyalty Program Food Food Order 147

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

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Catering 2024 2023 Guest Recovery 251

7 Shifts

APRIL 3, 2023

Restaurants can operate while paying staff a sub-minimum wage of just $2.13 an hour, leaving the rest of an employee's compensation up to the good will of customers in the form of tips. This is the base of wage inequality in the restaurant business. Tips are an essential part of a restaurant worker's take-home pay. The result?

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Front of House Tip Distribution Back of House Restaurant Law 370