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Restaurant Workers Can’t Be Replaced by Technology — But They Can Be Recruited

7 Shifts

Not surprising, as it has been reported on consistently, recruiting employees is the top concern for restaurants in fall of 2021, after Coronavirus shook up our economies and our definitions of success. Recruiting employees was the top concern in 2019 , before the COVID-19 pandemic rocked the restaurant world. Surprising? Make It Easy.

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2022: A Year of Transition for Restaurants

Modern Restaurant Management

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

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2023 Restaurant Technology Trends: Consolidation, Experience, and Fees

Modern Restaurant Management

Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology. The worst of the labor problem is beginning to ease.

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Hungry for Growth: The Restaurant Industry in 2022

Modern Restaurant Management

Some have even developed lucrative new business models that they will continue to apply and scale in 2022. A survey by RTi Research found that of the 30 percent of consumers who used contactless payment for the first time during the pandemic, 70 percent reported they plan to continue using this technology. Staffing Shortages Continue.

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NCR Reveals 2022 Hospitality Trends and Predictions

Modern Restaurant Management

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Here are some trends NCR is watching as move into 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge.

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Six Trends to Expect from Back of House in 2022

Modern Restaurant Management

Trends that accelerated because of COVID and new trends emerging out of the pandemic will begin changing the face of restaurant technology. Here are six things you can expect to see in back-of-house tech in 2022. However, BOH technology has long been at the bottom of the list for many operators. Expanding the Tech Stack.

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2022 Trends: Meeting Challenges and Industry Evolution

Modern Restaurant Management

How is technology shaping the future of restaurants and giving brands a competitive edge? Operators have been adding to their tech stacks for the last five years or more but solving one problem can create another if your technologies aren’t well integrated. What changes that may have seemed temporary should be made permanent?

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