Black Box Intelligence

JANUARY 16, 2025

Comp Sales -3.2% Decembers sales and traffic data may appear weak at first glance. Sales and traffic growth were weaker during the first week of December. Same-store sales growth in December: -0.3% in same-store sales growth. Thus, highlighting the industry improvements since hitting a low point in July.

2024 52

2024 Point of Sale Front of House Fast Casual 52

SpotOn

DECEMBER 30, 2024

Restaurant profit margin calculator How to lower restaurant costs How to increase restaurant sales Gross and net profit margins for restaurants In restaurants, profit margin is the percentage of revenue left over after expenses and costs are taken out. We all know it. Restaurant profit margins are pretty low.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Perfect Daily Grind

JULY 18, 2025

Top stories of the week Mon, 14 Jul – US drive-thru chain Scooter’s Coffee reportedly exploring US $1bn sale. The Omaha-based roaster and retailer hired advisers to evaluate a potential sale or merger of its roughly 445 outlets across the Midwest, seeking capital for further expansion amid intensifying competition.

Café 92

Café 2025 2024 Events 92

Modern Restaurant Management

APRIL 29, 2025

“It now accounts for a larger share of sales for 58 percent of limited-service and 41 percent of full-service operators compared with 2019—providing a critical path to restaurant resilience and growth despite ongoing economic pressures.” More than 60 percent say they’re ordering off-premises more often than a year ago.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Modern Restaurant Management

DECEMBER 17, 2024

APIs, like those opened by Toast, are becoming critical to ensure systems—whether for sales, inventory, or payroll—“talk” to each other, allowing operators to get out on the floor while being accurately informed about their business. Many operators have a wealth of data but aren’t putting it to work.

2025 419

2025 Back of House Front of House Customer Experience 419

Modern Restaurant Management

FEBRUARY 13, 2025

But to vast numbers of Main Street Americans, prices remained uncomfortably high, wages stagnant, housing scarce and expensive, and while unemployment was low, good paying jobs with dependable shifts and quality benefits were elusive. Twenty twenty-four will be remembered for many things, but the soft landing of the U.S.

Small Business 221

Small Business 2025 Healthcare 2024 221

Black Box Intelligence

JUNE 20, 2025

Monthly Restaurant Trends Review Out of the Box: May 2025 Same-store sales growth was 1.4% Comp Sales -1.0% Monthly Restaurant Trends Review Out of the Box: May 2025 Same-store sales growth was 1.4% Comp Sales -1.0% Monthly Restaurant Trends Review Out of the Box: May 2025 Same-store sales growth was 1.4%

2025 52

2025 Point of Sale Fine Dining Fast Casual 52

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

DECEMBER 7, 2021

Bacardi Limited released its third annual Bacardi Cocktail Trends Report , looking ahead at the key trends impacting the business of cocktails in 2022. “As 2022 brings new perspective, people are coming together with a strong desire to ‘Make Moments Matter. . Digital drinking. Seeking sustainability.

2022 493

2022 Point of Sale Sustainability Customer Experience 493

Culinary Cues

FEBRUARY 22, 2021

Let’s start with what we are fairly comfortable saying: whatever “normal” is will likely not make an appearance until the end of 2021 – so…let’s begin our speculation with January of 2022 to be safe. Ah…now is the time for everyone to start speculating about what the restaurant business will look like when all of this craziness is over.

2022 480

2022 Food Truck Front of House Merchandise 480

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Supply chain : Supply chain issues will be a key challenge in 2022.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

NOVEMBER 7, 2022

Striking a balance between value and price. Is it possible to strike a balance between value and price to satisfy both parties? To answer that question, Revenue Management Solutions (RMS) examined two factors: the impact of price increases on QSR sales performance and consumers’ perception of value. Is it possible?

Pricing 508

Pricing Loyalty Program Point of Sale 2023 508

Modern Restaurant Management

DECEMBER 1, 2021

In October, the USDA reported year-to-date averages, noting that food-at-home (grocery store) prices have increased 2.5 percent and food-away-from-home (restaurant) prices have increased 3.6 percent, and food-away-from-home prices are expected to increase between 3 and 4 percent. If current projections from the U.S.

Loyalty Program 531

Loyalty Program Pricing Menu Mobile Ordering 531

Modern Restaurant Management

DECEMBER 16, 2021

Operators should gravitate towards technology to automate inventory and track costs and sales to determine the best course of action. Tight menus, for set prices, at times offering previously unapproachable product at approachable prices. Clinton Anderson, CEO, Fourth Enterprises. Smaller menus in general.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

APRIL 10, 2024

According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. And despite warnings of an imminent recession at the end of 2022, the U.S. And despite warnings of an imminent recession at the end of 2022, the U.S. Coffee in 2023.

2023 492

2023 Point of Sale Loyalty Program 2024 492

EATER

SEPTEMBER 20, 2023

In the bread aisle, you see two loaves identically wrapped; both are perfectly edible, but one is a day older and costs half the price. In the bread aisle, you see two loaves identically wrapped; both are perfectly edible, but one is a day older and costs half the price. The price is changing throughout the [time] horizon.”

Waste 343

Waste Pricing Airlines Food 343

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

DECEMBER 20, 2023

As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. . Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

JUNE 2, 2022

Here, using data from Intouch Insight ’s 2022 Restaurant Trends Report and ongoing consumer surveys, we’ll explore the importance of offering a mobile ordering option and why you should keep these interactions as direct as possible, as well as the key drivers that keep consumers coming back. Stay Connected.

Mobile Ordering 473

Mobile Ordering Front of House Back of House Consumer Goods 473

Modern Restaurant Management

DECEMBER 21, 2021

While the restaurant industry has experienced major supply chain and labor issues throughout the pandemic, it is now reaching a tipping point. While supply chain issues will likely decrease over the course of 2022, wage inflation represents a new status quo on the bottom line.

Point of Sale 491

Point of Sale Supplies Back of House Customer Experience 491

Modern Restaurant Management

MAY 19, 2022

The prices of goods and services have increased 8.5 percent from March 2021 to March 2022, accounting for the highest inflation rate since December 1981. Rebounding demand, supply chain issues, and labor shortages are mostly to blame for driving prices to an all-time high. Prioritize Accurate Recipe Costing.

Food Supply 469

Food Supply Waste Point of Sale Inventory 469

Modern Restaurant Management

DECEMBER 27, 2022

As we close out 2022, food production is at risk. Inflation is causing food prices – and food insecurity – to soar. . Then, you may also have more intangible costs of an unhappy customer spreading poor word-of-mouth about your restaurant, negative reviews on social media, and decreased traffic, lower sales, and customer loyalty.

Food Safety 566

Food Safety Audits Food Supply Food 566

Modern Restaurant Management

DECEMBER 6, 2022

percent in the second quarter of 2022. The Consumer Price Index for September shows an 8.5 Several measures restaurants can take include: Integrating sales channels and Point-of-Sale systems to streamline orders. With inflation continuing to reach near 40-year highs, tipping for takeout and delivery dropped to 14.5

Back of House 473

Back of House Customer Experience Point of Sale Consumer Goods 473

Modern Restaurant Management

AUGUST 31, 2022

As of April 2022, restaurants were still down 794,000 jobs – or 6.4 Many restaurants have increased the price of certain menu items and continue to do so, unfortunately losing customers in the process. One of the most rewarding benefits of a gift card program for restaurants is the ability to boost overall sales.

Restaurant Law 520

Restaurant Law Fine Dining Point of Sale Customer Service 520

Modern Restaurant Management

JUNE 30, 2023

Own Your Changes In March 2023, restaurants’ food prices were 8.8 percent higher than in March 2022. One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” It’s not enough just to contain it for transport. percent this year.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

AUGUST 21, 2024

The result: PMG found was a 40 percent increase in incremental store visits and 48 percent lift in incremental sales. What is the effect on sales? McDonald’s is just the latest example of a quick-service restaurant dealing with customer pullback as a result of raising their menu prices. Why emotion?

Loyalty Program 473

Loyalty Program Advertising Point of Sale Customer Service 473

Modern Restaurant Management

MAY 17, 2023

According to the National Restaurant Industry’s 2022 State of the Restaurant Industry , 85 percent of Gen Zers use third-party platforms like DoorDash, Grubhub, or UberEats. Dynamic pricing on these platforms might be necessary to combat some of the lost revenue due to fees.

Loyalty Program 474

Loyalty Program Mobile Ordering Social Media Online Ordering 474

Modern Restaurant Management

FEBRUARY 17, 2022

Say you spend five bucks in MoonDollars coffee shop, and you get rewarded with five redeemable points that you can spend towards another coffee sometime. By offering points in exchange for dollars spent, you’re incentivizing people to spend more dollars in your store. These are examples of gamification. Encourages Spending.

Point of Sale 471

Point of Sale Social Media Online Ordering Food Order 471

Modern Restaurant Management

JUNE 7, 2022

With gas prices over $4 a gallon, a drop in drive-thru traffic is not surprising, and our historical data shows a positive correlation. However, when asked in Q1 2022, just 81 percent had made a weekly stop. Based on survey answers, all signs point to no. But the drop in Gen Z's frequency is notable.

2022 520

2022 Point of Sale 2021 Dine-in 520

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). Fifth place goes to guacamole.

2024 492

2024 Loyalty Program Food Order 2030 492

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers. It's a reality that only exists in North America—the United States and Canada. But tipping did not take off immediately in the U.S.

Presentation 486

Presentation Tip Distribution Restaurant Law Back of House 486

Perfect Daily Grind

APRIL 4, 2022

In the coffee industry, larger roasters generally have a greater capacity to manage price risk, but small and medium-sized roasters also have tools at their disposal. To learn more about how coffee roasters can manage and minimise the impact of price risk, I spoke to some industry experts to learn more. What is price risk?

Pricing 179

Pricing Management Management Point of Sale 179

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're SpotOn Secures $60M Funding.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

JANUARY 30, 2024

” On the positive side, Revenue Management Solution's end-of-year trends suggest performance remained stable compared to previous quarters, and sales are positive. Net sales are primarily driven by average check increases and pricing opportunities are diminishing. percent YOY but has steadily increased since Q4 2022.

2024 405

2024 Fast Casual Point of Sale 2023 405

Perfect Daily Grind

OCTOBER 1, 2022

Nestlé Professional to host Nescafé Plan 2030 webinar on 5 October 2022. The organisation launched a fundraiser ahead of International Coffee Day on 1 October 2022. World Coffee Alliance to host final digital traceability webinar on 12 October 2022. revenue growth in 2021, bolstered by rising Nespresso sales. Tue, 27 Sep.

2022 179

2022 2023 Point of Sale Recycling 179

Modern Restaurant Management

DECEMBER 28, 2023

Since our founding 10 years ago, we’re proud to have facilitated 5 billion consumer orders, driven over $100 billion in sales for merchants, and helped Dashers ​​earn over $35 billion through the platform. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024.

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2024 2023 Food Order 2013 474