Sustaining the Earth and Customers’ Goodwill: The Impact of IoT

4 Min Read By Jay Fiske

Picture the life of a manager with a portfolio of 30 restaurants. Every quarter, the manager sends a technician to each location for preventative maintenance, concentrating on the oldest equipment.

In between, though, a refrigerator shows signs of wear at one site, a fryolator takes too long to heat the oil in another, and a dishwasher stops working mid-cycle in a third. So technicians climb into their trucks, making three extra 40-mile round trips to complete the necessary repairs.

Could these extra trips be prevented? This is just one of the questions restaurants are tackling in their focus on sustainability. Whether they’re trying to cut down on gas emissions due to repair calls, become more energy efficient, or keep more equipment out of landfills, restaurants are finding creative ways to foster sustainable practices.

Not only are restaurants themselves driving this sustainability movement, so are their customers. The National Restaurant Association, summarizing its 2022 State…