Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Focus POS

FEBRUARY 3, 2021

This forced restaurant owners to get creative and adopt new business strategies, such as online ordering and contactless payments. Read on to discover the five restaurant industry trends for 2021 and beyond. Online Ordering. It goes without saying that in 2021, online ordering is here to stay. Outdoor Dining.

2021 78

2021 Online Ordering Kitchen Safety Outdoor 78

Touch Bistro

MAY 26, 2021

You can expect more reservations, more takeout and delivery orders, and larger check sizes. . And even in the thick of COVID-19, restaurants still saw a spike in Father’s Day traffic in 2020 and DoorDash reports that Father’s Day was the seventh busiest holiday of 2020 for delivery orders. (Let the dad jokes begin!).

Specials 97

Specials 2021 Seasonal Menu Outdoor 97

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 187

Loyalty Program Online Ordering Cash Management Point of Sale 187

Touch Bistro

APRIL 27, 2021

This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Chicago’s Girl and the Goat makes use of a sleek side navigation bar with all of the relevant information and links laid out in an easy-to-navigate order. Girl & the Goat.

Design 92

Design 2021 Online Ordering Website Management 92

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. These could, for example, help a waiter suggest a special Italian wine pairing to match a guest’s usual lasagna order. Doing More with Less.

2023 186

2023 Guest Recovery Email Marketing Back of House 186

Modern Restaurant Management

JUNE 16, 2022

As a result, the use of self-ordering kiosks and QR codes during the pandemic went up by 750 percent, with 77 percent of survey respondents saying they would prefer contactless ordering and payment once the pandemic ends. consumers being new to ordering meal delivery services (up from 47 percent in March 2021).

Online Ordering 184

Online Ordering Point of Sale Management Management 184

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. We’re way beyond ordering in on a lazy night. Uber Eats can charge as high as 30% to the restaurant on every order.

2022 216

2022 Customer Service Online Ordering Website Management 216

7 Shifts

NOVEMBER 3, 2021

According to data from IBM , in 2021 the average cost of a data breach in restaurants cost $3.03 This is why, according to research from Sift , 62% of American restaurant guests fear data breaches in restaurants, and are often hesitant to order directly from restaurants that don't make them feel as though their data is safe.

Audits 370

Audits POS Loyalty Program Information 370

Modern Restaurant Management

OCTOBER 7, 2021

Reservation processing. According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. In addition, operators can use a digital system to take orders instead of writing them down. Reservation Processing.

Technology 192

Technology Operations Food Safety Kitchen Safety 192

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Touch Bistro

JULY 26, 2021

It involves testing new recipes, training staff on the recipes, ordering inventory and equipment, and printing new menus. Give yourself extra time to market this Labor Day promotion so that customers can place orders in advance of the September holiday. This is how we recommend preparing your restaurant for Labor Day: Menu Changes.

Specials 99

Specials 2021 Seasonal Menu Email Marketing 99

Modern Restaurant Management

DECEMBER 13, 2021

Searches on Yelp for restaurant reservations are up 134 percent, and searches for online waitlists , like the waitlist feature in Yelp Guest Manager, are up 82 percent, in October 2021 compared to the same period a year prior, suggesting that consumers are once again making plans to dine out and don’t want to sacrifice convenience.

Management 186

Management Management Seasonal Menu Customer Experience 186

Modern Restaurant Management

JANUARY 19, 2021

But, along the boulevard of online ordering, new locations are built with a handful of pixels, not a truckload of bricks. Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. Instead of trying to pass them off as regular eateries, some education may be in order.

Front of House 208

Front of House Online Ordering Food Order Customer Experience 208

Modern Restaurant Management

JULY 27, 2022

The popularity of online ordering is motivating big fast-food chains to use rewards programs to hold onto new mobile app customers. In 2021, that number jumped to more than 20 million. Perhaps treat them preferentially by allowing them to make reservations before others. Having a loyalty program today is table stakes.

Loyalty Program 199

Loyalty Program Mobile Ordering Online Ordering Customer Experience 199

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. in 2021 , and it's been on a slippery slope for years. Increase online orders? Get holiday reservations? In this case, “Reserve your table” or “Grab your menu” could work. Event reservations. Table of Contents.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

OCTOBER 26, 2022

A Federal Reserve Bank of San Francisco Diary of Consumer Payment Choice report further revealed that consumers continued to use credit cards and debit cards for most of their payments, accounting for 57 percent of total payments in 2021 compared to 55 percent in 2020 and 54 percent in 2019. merchants in 2021, up from 75.9

Consumer Goods 176

Consumer Goods Restaurant Law Audits Customer Service 176

Restaurant Clicks

APRIL 8, 2021

But don’t worry, the summer of 2021 will be our big comeback! All of these locations are open for 2021 and currently follow safety guidelines to provide you with the best drinking experiences. . Make a Reservation. Make a Reservation. Make a Reservation. Make a Reservation. Frankford Hall. Parks on Tap.

Reservations 142

Reservations Outdoor Brewery Online Ordering 142

7 Shifts

FEBRUARY 5, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. An audience management tool that gives a regular their preferred table whenever they make a reservation. In the past, you could get by without it.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. Help (Still) Wanted Throughout the Restaurant Industry. While the restaurant and foodservice industry added back 1.7M Roughly half of U.S.

2022 202

2022 2030 Food Supply Recruiting 202

Modern Restaurant Management

JANUARY 5, 2022

The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 166

Technology Front of House Online Ordering Back of House 166

Modern Restaurant Management

JUNE 15, 2022

By July 2021, OpenTable reported that reservations had returned to normal after plunging by two-thirds during the pandemic. A JD Power survey found that 71 percent of consumers said they would continue to order delivery as much as or more than they had during the pandemic. And things are only looking up for the industry.

Casual 204

Casual Design Fast Casual Outdoor 204

Modern Restaurant Management

FEBRUARY 16, 2022

Can the third party make it to the takeout portion of the restaurant without disturbing the flow of patrons who are staying for a meal or are in-line to place an order? The increase in online ordering is changing the way designers view restaurant layouts and floor plans. Looking to socialize?

Design 221

Design Fine Dining Online Ordering Dine-in 221

Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. However, 2021 looks more promising than the last, and people are adjusting to the new reality that is a result of the pandemic. Shifting your reservations to a digital platform makes it easier for both you and your guests.

Online Ordering 139

Online Ordering Fast Casual Mobile Ordering Point of Sale 139

Modern Restaurant Management

MARCH 17, 2022

With wholesale food prices soaring 13 percent in 2021 and labor costs rising as worker shortages continue, many restaurants are looking for smart ways to lower costs and avoid passing them on to their diners. A smaller menu might limit ordering options but not the ability for restaurants to wow their guests.

Seasonal Menu 184

Seasonal Menu Mobile Ordering Menu Food Order 184

The Restaurant Times

MAY 6, 2021

We asked restaurant owners across the UAE what the major potential areas for investment could be for their restaurant in 2021 and received the following responses: Set up a cloud kitchen or delivery-only outlet. Top 4 Areas Of Investment Which Will Generate The Maximum Profit. Increased staffing . Embrace technology.

2021 52

2021 Tourism Technology Delivery 52

Open for Business

MARCH 1, 2023

Vaccines and relaxed pandemic restrictions in 2021 spurred restaurant owners to hire at above-average wages , but open positions remained high. There were an average of 500,000 more job openings than new hires in the hospitality sector per month between October 2021 and March 2022. The gap between supply and demand continued.

2023 78

2023 Insurance Front of House Hiring 78

Restaurant Clicks

SEPTEMBER 30, 2021

One of the most important things to know about Kai Zan is that they are a 2021 Michelin-rated restaurant. The chef’s behind the excellent food are twin brothers Melvin and Carlo Vizconde, and you can book a reservation at the marble bar to watch the chefs create the unique dishes people rave about online. Make a Reservation.

Fine Dining 107

Fine Dining Reservations Dine-in Online Ordering 107

Modern Restaurant Management

JANUARY 3, 2022

According to a 2021 Ivanti Research Study, 83 percent of respondents stated that they used a QR code to make a payment or complete a financial transaction for the first time ever. In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts.

Customer Experience 219

Customer Experience Consumer Goods Mobile Ordering Customer Service 219

EATER

JANUARY 8, 2024

Instead, customers can “reserve a feast” for up to 12 people from critically lauded restaurants around the country. Luis Herrera, the executive chef and partner at Ensenada in Brooklyn, New York, has been working with Resident since 2021, mostly on its more lucrative private dinners. It’s also an easy sell for the chefs involved.

Catering 89

Catering Customer Service Point of Sale Social Media 89

Modern Restaurant Management

DECEMBER 15, 2021

A 2021 OpenTable survey of more than 21,000 diners revealed that 52 percent of diners find the latest information about restaurants online and 42 percent learn from word of mouth. Thankfully, technology is pushing the industry forward, and improving everything from reservations to ordering to dishwashing. Washing Away Profits.

Kitchen Safety 199

Kitchen Safety Front of House Food Safety Equipment 199

Restaurant Clicks

DECEMBER 13, 2021

Order Online. Make a Reservation. Make a Reservation. Make a Reservation. Make a Reservation. Make a Reservation. They also serve gluten-free dishes and have a dedicated deep fryer to cook food containing gluten so that the rest make the healthy options. Colonia Verde. Roman’s. Locanda Vini & Olii.

Seasonal Menu 129

Seasonal Menu Website Management Outdoor Reservations 129

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. Some ways Lavu can help automate tasks and improve efficiency are: Order Management: Lavu provides a user-friendly interface for taking orders, which reduces errors and speeds up the process.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. It's not enough to just add digital ordering—you have to build your business around it. This newfound attention can bring people to your website or reservation pages, and into your seats.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Open for Business

JANUARY 18, 2023

But numbers don’t always paint the most vivid picture, so we drew on the data to create this reservation story about a typical OpenTable diner. In fact, Monday saw the biggest jump in reservation numbers of any day of the week. Chris and Terry aren’t alone in preferring reservations on the early side. Chris isn’t alone.

Back of House 78

Back of House Reservations Dine-in Food Order 78

Restaurant Clicks

OCTOBER 9, 2021

Order Online. Order Online. Make a Reservation. Order Online. Make a Reservation. Mikimotos got awarded the Best Japanese and Sushi in Delaware by Readers choice in 2021, which they intend to uphold for the upcoming year. The Lobster Parmesan and Calamari are also spectacular. Del Pez Mexican Gastropub.

Back of House 147

Back of House Fast Casual Front of House Online Ordering 147