MRM Research Roundup: Year-End 2020 Edition

8 Min Read By MRM Staff

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines.Top Restaurant Trends

BentoBox released its comprehensive 2020 Restaurant Trend Report. Key findings from the report include: 

Direct online ordering booms as restaurants recognize the need to bypass third-party marketplaces: Average monthly online order volume grew 250x since the COVID-19 pandemic began, with $59.18 spent per order, on average, across restaurant websites. The most popular day of the week for online ordering is Friday, with Mother’s Day 2020 coming out on top as the most popular holiday for online catering orders.

The most ordered menu item of 2020 came from South Carolina chain, New York City Pizza, and its “New York” thin-crust pizza. Beyond individual orders, meal kits saw a surge of popularity as at-home diners looked to create interactive dining experiences while social distancing. At-home meal kits increased 13x in 2020 from 2019, with…