Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part one. Scott Lawton, CEO and cofounder at bartaco.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

FEBRUARY 11, 2021

Mobile orders were expected to drive $38 billion in restaurant revenue in 2020. What’s more, digital consultancy Mobiquity in June 2020 reported a 36 percent year-over-year increase in the number of restaurant mobile app reviewers who said it was their first time using such an app. Evolve to Meet New Customer Expectations.

Mobile Ordering 189

Mobile Ordering Online Ordering Ordering Loyalty Program 189

7 Shifts

AUGUST 7, 2020

Staff adherence plays an important role in making guests feel safe dining at or ordering from restaurants in the coronavirus era. Wrapping up: Best restaurant job interview questions to ask in 2020 Making good hiring decisions is more critical now, in the age of COVID-19, than ever.

2020 312

2020 Kitchen Safety BOH FOH 312

Deliverect

DECEMBER 27, 2020

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same. Online Ordering Today.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. Financial Trends Insights.

2020 151

2020 Mobile Ordering Point of Sale Fast Casual 151

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. Good 2020 for Mountain Mike's.

Franchise 193

Franchise Franchising 2020 2021 193

Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. ” In fact, Mastercard estimates “over 40 percent growth in contactless transactions globally in the first quarter of 2020." Make Staff Training a Priority.

Hospitality 228

Hospitality Ordering Front of House Customer Experience 228

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. What does the future look like for restaurant ordering and delivery tech?

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. What does the future look like for restaurant ordering and delivery tech?

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Modern Restaurant Management

JANUARY 8, 2021

Ninth Circuit Dismisses Popcorn Class Action : On December 4, 2020, the Court of Appeals for the Ninth Circuit affirmed a district court’s dismissal of a class action lawsuit regarding partially hydrogenated oils in Pop Secret popcorn, finding a lack of Article III standing. On July 8, 2020, Maine Governor Janet T. Legislation.

2020 151

2020 Restaurant Law Employee Relations Food Safety 151

Modern Restaurant Management

AUGUST 25, 2021

Throughout the paused activity of 2020 and 2021, people everywhere were reminded of the delicate ecosystem that exists between individuals and their communities, as well as between people and their planet. The take-out, order-in habits established through COVID-19 are likely to persist for at least the short-term future.

Operations 156

Operations Ordering Sustainability Food Supply 156

Modern Restaurant Management

JULY 6, 2020

In May 2020, Governor John Bel Edwards of Louisiana signed three bills into law providing Louisiana businesses with protection from most lawsuits involving COVID-19 deaths or injuries. The bills took effect immediately and are retroactive to March 11, 2020. The original deadline to apply for the loans was June 30, 2020.

2020 108

2020 Restaurant Law Employee Relations Online Ordering 108

Modern Restaurant Management

OCTOBER 21, 2020

Raise your hand if your 2020 marketing plan included messaging about wearing a mask. And when it comes to those marketing plans, 2020’s lessons will, at least, provide good advice for 2021 and the years to come. How about weeks-long dining room shutdowns? Still nothing? Curbside takeout and no-contact delivery are the norms.

2021 193

2021 2020 Marketing Social Media 193

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. When it came to ordering take-out, Gen Z led with 28 percent. Diners Show Holiday Spirit. Hassle-free holiday meals. ” The gift of food. . ” The gift of food.

2020 156

2020 Point of Sale Seasonal Menu Consumer Goods 156

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 133

2020 Online Ordering Fast Casual Cash Management 133

Focus POS

DECEMBER 11, 2019

Approaching 2020, restaurants need to make a conscious shift toward offering future-facing operations with the ability to meet the expectations of their customers. Menu and order Customization. A KDS streamlines communication between front and back of house to ensure timely and accurate order prep. Loyalty Perks.

Customer Experience 136

Customer Experience 2020 Fast Casual Loyalty Program 136

Modern Restaurant Management

AUGUST 17, 2020

Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began. Mixed take-out bag.

2020 182

2020 Loyalty Program Mobile Ordering Fast Casual 182

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Easy online ordering – Easy online ordering was nearly tied for second.

2020 165

2020 Fast Casual Point of Sale Online Ordering 165

Modern Restaurant Management

MARCH 3, 2020

California Supreme Court Defines Hours Worked : On February 13, 2020, the California Supreme Court interpreted what “hours worked” means under California law in an employment case involving Apple that may have repercussions in the restaurant industry. The law went into effect on January 1, 2020.

2020 108

2020 Restaurant Law Employee Relations Mobile Ordering 108

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. There remains a high uptake of food delivery across the four states, with 67 percent of consumers having ordered take-out/delivery of food in the last two weeks, and 14 percent a delivery with alcohol.

2020 148

2020 Guest Recovery Kitchen Safety Online Ordering 148

Modern Restaurant Management

FEBRUARY 27, 2020

2020 State of the Restaurant Industry. The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining.

2020 149

2020 Influencer Point of Sale Food Safety 149

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. Savvy operators analyze that data to understand who’s coming through their doors, what they’re ordering and how often they’re ordering.

2024 173

2024 2023 Loyalty Program Point of Sale 173

Deliverect

DECEMBER 27, 2020

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same. Online Ordering Today.

Online Ordering 78

Online Ordering Ordering Point of Sale Mobile Ordering 78

Cheetah

NOVEMBER 18, 2020

The third location added to Zareen’s exquisite line of Indian/Pakistani restaurants was recently opened in Redwood City in October 2020 – and is giving a hell of a fight to COVID-19. The post Zareen’s Celebrates 1,000 Orders with Cheetah appeared first on Cheetah. Authentic Food Cooked with Love.

Ordering 139

Ordering Food Supply Customer Experience Online Ordering 139

Modern Restaurant Management

JANUARY 16, 2020

What will inspire event themes and design in 2020? Wellness is a still a top trend in catered events for 2020. We are designing menus in the following ways with this trend in mind: Plant Based Foods : In 2020 we will be designing menus with more plant based foods than ever! Photos courtesy of Cameron Mitchell Premier Events.

Events 207

Events Catering 2020 Sustainability 207

7 Shifts

OCTOBER 15, 2020

Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. Never before has our local market experienced such a massive disruption to the restaurant industry as we are experiencing with the Coronavirus pandemic. Using guest engagement platforms.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Specifically, restaurant operators will want to look at data insights from their POS system, customer transactions, and payroll to identify 2020 goals.

2020 180

2020 Website Management Online Ordering Point of Sale 180

Focus POS

AUGUST 7, 2020

It caters specifically to online orders, and is usually a delivery-only restaurant. Now, they opt for safer alternatives, like online ordering and delivery. Usually, in order for a traditional restaurant to succeed, it needs to be set in a fairly trendy location. Ghost kitchens were on the rise before COVID-19. Reduced Rent .

2020 167

2020 Front of House Kitchen Safety Back of House 167

Modern Restaurant Management

DECEMBER 3, 2020

It’s not much of a surprise that classic comfort food topped DoorDash’s 2020 State of Flavor Report , which details top national and regional food trends of the year and what to expect in 2021. Top Foods of 2020 (Top Food Items ordered from 1/1/20 to 10/31/20 – US). Here are the top cuisines ordered in 2020.

2020 117

2020 Food Food Order 2021 117

Transact

DECEMBER 18, 2019

2020 is just around the corner and it’s an exciting time to be in the business! Let’s review some of the most likely trends we will see in the restaurant industry for 2020. . In 2020, expect more restaurant owners and managers to start leveraging mobile devices more often as a means of managing operations. . Mobile Technology.

Technology 83

Technology 2020 Mobile Ordering Online Ordering 83

Modern Restaurant Management

JANUARY 3, 2020

But what other drinks trends are sent to take 2020 by storm? Stay ahead of the competition and make sure you’re serving the right stuff in 2020. Looking Ahead to 2020. 2020 drinks trends are predicted to build from the popular choices of 2019, and it’s these trends that will spring up on Instagram.

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2020 Social Media 2019 Beverage 116

Focus POS

DECEMBER 19, 2019

Considering an upgrade in 2020? Online Ordering. 81% of consumers use a restaurant website to order food online, and 70% of website traffic will be off-premises by 2020, according to the National Restaurant Association. If you haven’t already made the leap, you absolutely must implement online ordering in 2020.

POS 107

POS Hospitality 2020 Loyalty Program 107

The Restaurant Group

DECEMBER 3, 2020

Key Restaurant Industry Takeaways for 2020 – Challenges and Innovations. With a challenging and unprecedented 2020 nearly behind us, it is useful to take stock and pause to review the year’s challenges and opportunities. Online Ordering, Delivery, and Curbside. Online ordering is not a 2020 novelty.

2020 78

2020 Online Ordering Fine Dining Food Safety 78

Deliverect

NOVEMBER 28, 2019

But what will 2020 bring? The delivery service reported a 330-percent increase in vegan orders over the past two years, as well as a rapidly growing number of eateries offering vegan food. 2019 has certainly seen a spike in this type of delivery orders, and reports a continuation of the trend next year. The era of locavores.

2020 103

2020 Delivery Food Food Order 103

EATER

JUNE 5, 2020

Food delivery might be necessary for some during the pandemic, but when there’s a curfew involved, think twice before you click “order” Last night, a Caviar deliverer was arrested on the Upper West Side of Manhattan, about a half hour after the city’s 8 p.m. Even with the risk, no one is in the position to decline an order.

Delivery 141

Delivery Ordering Transportation Food Order 141

EATER

JUNE 2, 2020

A Condado Tacos location in Columbus, Ohio, is facing public scrutiny for filling an order for Bud Boxes placed by Ohio Highway Patrol. On Monday, at least four employees were allegedly fired by a district manager for refusing to fill the order and choosing to walkout during a shift. gsheamercer) June 1, 2020.

Ordering 145

Ordering Social Media Restaurant Law Food Order 145

Deliverect

APRIL 21, 2021

Last week we reached 30 million orders processed across our 30 markets around the world. This latest funding round will help us further scale and help customers to go online even faster than before by providing them with reliable technology to easily manage digital orders (delivery, take-out, in-house dining apps).

Ordering 124

Ordering Online Ordering Food Order Customer Service 124