Improving Your Curb Appeal by Maximizing Your Curbside Pickup Offering

During the pandemic, quick-service restaurants (QSRs) were forced to innovate if they wanted to succeed. That meant streamlining their operations – and consumers quickly got on board. 

Contactless payments started as a safety precaution for many quick-service restaurants (QSRs) – allowing them to offer a curbside service that kept patrons out of the dining room. Since 2020, however, consumers have grown used to contactless options such as curbside pickup as a convenient choice, even as restaurants reopened their doors.

Here's a look at why curbside pickup has staying power, and how you can improve your own curbside offering.

Why Curbside Isn’t Going AnywhereCurbside pickup adoption has been remarkable. Although the offering wasn’t widespread prior to 2020, COVID caused a seismic overnight change – now a third of shoppers under 50 who switched to curbside pickup during the pandemic plan to keep using the service.

Of course, in an industry that thrives off convenience…