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Restaurant Insiders on 2020 Lessons Learned, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Lesson #1: Multiple factors are leading to businesses increasingly communicating via messaging – with both customers and employees.

2020 197
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New Minimum Wages Rates in Effect July 1, 2020

Hot Schedules

New Minimum Wages Rates in Effect July 1, 2020. In addition, many locales have new and variable rules regarding tip credits, workplace safety, and paid leave. Related Posts. Smokey Bones Successful Expansion to Ghost Kitchen Operations. read more.

2020 147
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MRM Franchise Feed: Modular Chicken and 2020 Year-End Results

Modern Restaurant Management

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Good 2020 for Mountain Mike's. ” Naf Naf Expands in Dallas Area. . percent over 2019. .”

Franchise 203
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The State of New York Restaurants in 2020

7 Shifts

A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants. Since COVID began, 7shifts data shows 46% more delivery-related roles added to restaurants’ schedules (as of October 1st). We’re focusing on our guests’ safety, health and well-being.

2020 285
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How to Plan Your Restaurant's Grand Re-Opening Event

7 Shifts

Restaurants took a major hit from COVID-19 in 2020, with sales dropping by 79% in mid-March. When it comes to preparing your staff for your reopening, ensure you’ve updated their training for the latest health and safety procedures and precautions your restaurant will be observing. Ensure health & safety of staff and guests ???

Events 351
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Avoiding Warewashing Woes Ensures a Profitable Kitchen

Modern Restaurant Management

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Implementing the latest tools of the trade can simplify tasks for employees and help restaurants wow diners. A Window into Warewashing.

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Top Drive-Thru Tech for Keeping Guests – and Employees – Happy

Modern Restaurant Management

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. Four Tech Solutions to Improve Guest and Employee Experiences. Here are four top technologies that can reshape the drive-thru, enhancing the employee and guest experience while boosting the bottom line.