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May/June 2020 Legal Update

Modern Restaurant Management

States Pass Business Immunity Laws : Five states (Louisiana, North Carolina, Oklahoma, Utah, and Wyoming) have passed laws that grant businesses immunity from civil liability for claims relating to COVID-19. The bills took effect immediately and are retroactive to March 11, 2020. Litigation.

2020 119
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Restaurant Insiders on 2020 Lessons Learned, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Lesson #1: Multiple factors are leading to businesses increasingly communicating via messaging – with both customers and employees.

2020 193
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RESTAURANTS AND CAFES NEED GOOD COMMUNICATION

Food Business

The overriding key to any healthy work environment is good communication, but that can be a broad directive to follow. Here are some factors to consider when envisioning the ideal workplace for today’s entry level employees: Millennials crave an atmosphere of openness and transparency. It's attractive to owners, and to waitstaff.

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How Beechwood Doughnuts Streamlined Their Operations to Make 10,000+ Doughnuts A Week

7 Shifts

Communicating the new schedules was another logistical nightmare. Book found herself texting pictures of the staff schedule to employees day-in and day-out. “I Streamlining team communication Communication between teammates at a restaurant is something that can directly affect staff accountability and team culture.

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MRM Franchise Feed: Modular Chicken and 2020 Year-End Results

Modern Restaurant Management

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Good 2020 for Mountain Mike's. ” Naf Naf Expands in Dallas Area. . percent over 2019. .”

Franchise 199
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‘Bring the Dining Room Experience to the Windows’

Modern Restaurant Management

Should the customer and employee experience not be altered to fit that lifestyle? The "timed" drive-thru waits of customers were always essential for the bottom-line of the business, but the flaw continued to be, ‘How do we not only have our employees engaged in the effort, but have their commitment to speed of service as well?’

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How to Handle Temporary Restaurant Closure during COVID-19

7 Shifts

Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers.