Six Ways Contactless Payments Improve the Dining Experience

The rise in popularity of contactless payments can mean leaner operations, happier staff, and – most importantly – happier customers.Contactless ordering and pay-at-the-table systems had already started gaining a slow-but-steady foothold over the past three years. Then the COVID-19 pandemic happened. That, in turn, forced the acceleration of adoption of contactless ordering and payment options from both the consumer and the restaurant sides of the business.

Now, two years into the pandemic and with things returning to some form of normal, contactless payments and ordering continue to be an integral way of doing business for restaurants ranging from cozy neighborhood mom-and-pop lunch spots to fast casual behemoths with locations around the world.

So, why is that?

For one, diners are getting used to it. 

A survey of 1,000 American adults by digital signage technology platform Raydiant found that:

83 percent of American adults have used contactless payments at a…