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[Podcast] The state of the QSR and FSR industries with Danny Klein, Editor at Food News Media

7 Shifts

Emerging trends like the “next-gen casual” restaurant. A graduate of the University of Florida College of Journalism and Communications, Danny spent more than a decade covering high school, college, and professional sports throughout Florida before joining Food News Media as the associate editor of FSR magazine in 2015.

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Investing In Digital Technology Is Investing in Food Safety

Modern Restaurant Management

It could mean the closure of your business as evidenced by Chi Chi’s, which was once ranked the number one fast-casual Mexican restaurant in the US. Without investing in training, it’s not a matter of if, but when, disaster will strike and what the collateral damage will be. This is the largest fine ever in a food safety case.

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Simple Customer Retention Strategy for Restaurants

7 Shifts

A 2015 study found that nearly 70% of customers don’t return to a restaurant after their first visit, putting the average restaurant customer retention rate at about 30%. The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register.

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15 Restaurant Metrics to Know and How To Use Them

7 Shifts

Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. A 2015 study found that nearly 70% of customers don't return to a restaurant after their first visit, putting the average restaurant customer retention rate at about 30%. What Percentage Should Labor Cost Be In A Restaurant? Pizza: 31.3%. Food Cost Percentage.

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Falling in Love with Chicken Salad

Modern Restaurant Management

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting.

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Powerhouse Women in the Kitchen

Sante

After working under acclaimed Chef Alon Shaya, Bernhardt wanted to expand her culinary prowess and took a position cooking at Bacchanal – New Orleans’ famed casually-cool wine bar and eatery. In 2015, Sigel moved to the Pacific Northwest where she began her second cake business, Sweet Tooth Cake Co. Roch Market.

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Exploring Food Culture

Modern Restaurant Management

In 2015, Emmanuel developed an exclusive partnership with StarChefs for Symrise and began moderating panel discussions with successful culinary professionals. Since the pandemic, many chefs created fast-casual concepts and we see more and more tasting and prix-fix menus.

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