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Improving Survey Response Rates for Restaurant Managers

Modern Restaurant Management

Restaurant managers balance several responsibilities while taking care of staff and guest needs. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. While managers use a variety of ways to listen to their guests, surveys are one of the most successful tools for receiving feedback.

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High-performance cost of goods – maximising results for Clubs

Future Food

The challenges of delivering benchmark cost of goods and labour costs (the controllable costs) are the conversations that are being had in almost every venue around the country at the moment. Clubs with multiple venues and locations are in an enviable position of having economies of scale that a contemporary procurement strategy can leverage, to maximise margins and subsequent profitability.

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ACCOMPLISHED COOK – WHEN COMPETENCE ECLIPSES A LACK OF CONFIDENCE

Culinary Cues

Most of us have been there at some point. You know the feeling and you shake your head thinking back to those moments. You thought you were good, a solid line cook or prep cook, a couple years of experience under your belt working in a busy restaurant. You were on fire and felt confident that you would be a star in any operation. So, you applied for a job at one of the best restaurants in town, a place admired by all.

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SWEAT THE SMALL STUFF

Sante

It’s all small stuff The post SWEAT THE SMALL STUFF appeared first on Santé Magazine.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Choosing the Best Restaurant Inventory Software: What to Look For

Sculpture Hospitality

The restaurant hustle never sleeps, and neither do the challenges that come with it. As a restaurant manager, you’ve likely experienced your fair share of inaccurate inventory , inefficient processes, product waste, and potentially even lower-than-expected profit margins.

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Moves Modern Restaurants Are Making in 2024

Modern Restaurant Management

According to the National Restaurant Association, competition in the restaurant sector is strong. In fact, 45 percent of restaurant operators expect competition to be more intense than last year. Why? A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024.

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Restaurants can Affect Wine and Spirit Sales

Sante

Enter the 2024 Santé Wine & Spirits International Awards to increase your exposure. The post Restaurants can Affect Wine and Spirit Sales appeared first on Santé Magazine.

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RLC Innovation Forum 2024: Navigating Complex Labor Laws & Rising Costs

Crunchtime

In our 2023 Restaurant Operations Report , respondents shared that stores are insufficiently staffed—either understaffed or overstaffed—for 38% of shifts in any given week. With the added challenges of complicated labor laws and minimum wage hikes, it’s no wonder that more than half indicated they plan to invest in labor scheduling technology in the coming year.

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Podcast: Tips and Tactics to Achieve Inventory Management Excellence

Sculpture Hospitality

We're thrilled to share with you a must-listen (or watch) resource for anyone in the hospitality industry looking to elevate their inventory management game.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Momofuku Says It Will No Longer Enforce ‘Chile Crunch’ Trademark

EATER

David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea

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On the Road to Relief: Restaurant Trends and Opportunities to Watch

Modern Restaurant Management

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales.

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Finding the best suppliers for your restaurant: A simple guide

Clover - Restaurants

Thankfully, the restaurant industry has bounced back from those difficult times, but one thing is still true–supply chain challenges continue to be obstacles that cannot be overlooked. Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational. As a result, take time to carefully vet and build relationships with your key partners.

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23 Mother's Day Restaurant Ideas Moms Will Love in 2024

SpotOn

Springtime brings a veritable buffet of delights: longer days, warmer weather, leaves on the trees, and a whole day to treat Mom like royalty. Moms aren't the only winners, however. Independent restaurants have the opportunity to join in celebrating mothers and brunch items by creating a special mother's day brunch menu, dinner service, or promotions that cater to families.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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What does loyalty mean for restaurants? A complete guide to creating lifelong regulars

Open for Business

Loyalty is more than a frequent guest punch card or a points-based rewards program in the restaurant world. It’s about making meaningful connections with guests to keep them coming back time and time again. Think of the couple celebrating their anniversary at the same table each year or the solo diner who frequents the neighborhood café for their morning ritual.

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Momofuku Says It Will No Longer Enforce ‘Chile Crunch’ Trademark

EATER

David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea

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Building a Food Culture

Modern Restaurant Management

When you jump into the world of Industrial and Organizational (IO) Psychology, culture is a predominant theme. That’s because one of the secrets to performance within any group, whether that is in the workplace, organizations, and even at home is to become cohesive, and the catalyst for cohesion is through culture. And in talking about bringing stability into our food businesses, culture can be that secret ingredient that makes all the difference in attracting the right people, retaining g

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How Restaurants Can Attract Food Tourists

Wasserstrom

In their 2024 State of the Restaurant Industry report, the National Restaurant Association shared that, “In a typical year, about 3 in 10 dollars spent in restaurants come from travelers and visitors.” Yet not all restaurants capture the lucrative food tourist market. Fear not! With the right approach, any eatery can become a destination for […] The post How Restaurants Can Attract Food Tourists appeared first on The Official Wasserstrom Blog.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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MOD Pizza shuttered 26 restaurants during the first quarter

Restaurant Business

Five units were in California but the fast-food wage there was not to blame, the fast casual said. The closed restaurants in 10 states and the District of Columbia were "underperformers.

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The Benefits of Virtual Reality in Bars

The Rail

By Nick Dimatteo, Fortyfivegames Growing up in the ‘80s, many Saturday mornings included me watching The Jetsons over a bowl of neon-colored, sugar infused cereal (prize inside the box!). The Jetsons were a space-age nuclear family with some pretty amazing inventions and technological wonders at their disposal. I could only imagine a world where you could actually see the people you were on the phone with and have conversations with the family robot.

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What is a Restaurant Table Management System?

The Eat Restaurant

A restaurant table management system, often asked as “What is a restaurant table management system?”, is an essential tool designed to coordinate the allocation of dining tables, optimize seating, manage reservations, and track the status of each table in real-time.

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Yelp Data Reveals Fastest Growing Brands

Modern Restaurant Management

The comeback of the food court and the impact of small treats were among the trends uncovered in Yelp’s first-ever Fastest Growing Brands report , which ranks brands that are growing the fastest on and off of Yelp. The top five food businesses that saw increases in consumer interest are: CAVA: +54 percent Scooter’s Coffee: +51 percent LongHorn Steakhouse: +38 percent The Habit Burger Grill: +29 percent Wawa: +88 percent The list highlights Challenger brands, which are not market leaders but a

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2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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RLC Innovation Forum 2024: Navigating Complex Labor Laws & Rising Costs

Crunchtime

In our 2023 Restaurant Operations Report , respondents shared that stores are insufficiently staffed—either understaffed or overstaffed—for 38% of shifts in any given week. With the added challenges of complicated labor laws and minimum wage hikes, it’s no wonder that more than half indicated they plan to invest in labor scheduling technology in the coming year.

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Case study: Labor-Saving Ingredients Aid Innovation

Restaurant Business

The constraints of today’s labor environment can put a freeze on innovation, as the need for consistency and speed of service can outweigh creativity and differentiation. To unlock that puzzle, today’s high-volume chefs are increasingly turning to products that deliver on consistency and easy execution. The challenge is front and center at Orlando, Fla.

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How to Ace a Conference as an SMB Owner

Chowly

6 Tips to Make it Well-Worth Your Time- Conference season is upon us in the restaurant industry. We know that conferences can inspire a mixture of emotions — excitement, anxiety, curiosity. The more prepared you can be as a small-to-midsize restaurateur, the more you’ll gain from any business conference you attend. Here are a few tips for ensuring your time at restaurant conferences go smoothly and that you’ll get the most out of the conference. 1.

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228. Restaurant Technology Guys Podcast Ep. 228 – Revolutionizing the Restaurant Experience: A Dive into Tabski’s Digital Ordering System

Restaurant Technology Guys

Introduction In the rapidly evolving world of restaurant technology, Tabski stands out as a beacon of innovation. Founded by Jon Grayem, Tabski is redefining the dining experience for customers and restaurant owners alike with its cutting-edge digital ordering system. In a recent episode of the Restaurant Technology Guys podcast, Jon shared the journey of Tabski and how it’s set to change the game for food establishments across the board.

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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.