Modern Restaurant Management

APRIL 17, 2024

Eighty-one percent of diners said they would either stop going to a restaurant altogether or alter their dining hours to avoid prices surging during peak hours and 64 percent said they have a negative reaction to restaurants using surge and dynamic pricing, according to a HungerRush’s National Restaurant Price Surging Survey. “This is an alarming statistic for restaurant owners and operators, potentially leading to an increase in lost revenue or creating new peak hours,” Bill M

Pricing 113

Pricing Loyalty Program Customer Experience Consumer Goods 113

Crunchtime

APRIL 18, 2024

The 2024 National Restaurant Association Show is just a month away, and we’re so excited to see the industry come together to showcase innovation, creativity, and passion. As the leading operations management platform that multi-unit restaurants rely on, we look forward to attending the Show as a sponsor and networking with our customers and others in the industry.

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2024 Innovation Management Management 87

Modern Restaurant Management

APRIL 15, 2024

Chef Richard Sandoval’s fascination with bees and their critical role in food sustainability began years ago, rooted in a deep respect for nature's intricate balance. “As a chef, I've always been passionate about sourcing the best ingredients, and it became evident to me that bees are not just producers of honey but indispensable pollinators for countless crops we rely on for food,” the leader of in contemporary Latin cuisine with 60+ restaurant locations worldwide told

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Sustainability Education Training Social Media 165

EATER

APRIL 16, 2024

Medellín’s bounty of coffee beans. | Pergamino After decades of exporting the best coffee, Medellín’s local brands and cafe owners are turning residents on to the world-renowned specialty beans in their backyard and paying it forward to farmers “En casa del herrero, azadón de palo.” In the blacksmith’s house, a wooden hoe. This popular saying in Colombia (which mirrors sayings elsewhere like “the shoemaker’s child always goes barefoot”) references the way specialists often forget to share their

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Social Media Point of Sale Food Supply 2012 92

Advertiser: Paycor

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Hiring

Restaurant Business

APRIL 16, 2024

The struggling seafood chain is hoping Chapter 11 protection will help it restructure its debt while keeping its restaurants operating, according to Bloomberg.

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Operations 145

Modern Restaurant Management

APRIL 15, 2024

Restaurant managers balance several responsibilities while taking care of staff and guest needs. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. While managers use a variety of ways to listen to their guests, surveys are one of the most successful tools for receiving feedback.

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Management Management Loyalty Program Social Media 160

Future Food

APRIL 14, 2024

The challenges of delivering benchmark cost of goods and labour costs (the controllable costs) are the conversations that are being had in almost every venue around the country at the moment. Clubs with multiple venues and locations are in an enviable position of having economies of scale that a contemporary procurement strategy can leverage, to maximise margins and subsequent profitability.

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Food Supply Beverage Catering Pricing 78

EATER

APRIL 18, 2024

Illustration by Michael Hoeweler ; Collage by Lille Allen Cash app notifications have a way of testing the definition of hospitality Welcome to Rules of Consumption, a column where Eater staff writer Amy McCarthy answers any and all questions you have regarding dining etiquette. Have a conundrum? Email advice@eater.com for answers. Dear Amy, Last week, I drove to a friend’s apartment for a dinner party with a bunch of our mutual college buddies.

Hospitality 119

Hospitality Customer Experience Definition Pricing 119

Goliath Consulting

APRIL 17, 2024

The craft beer industry is experiencing a dynamic evolution, driven by experimentation, collaboration, and inclusivity. Brewers have pushed boundaries with unconventional ingredients and innovative techniques while fostering community engagement through digital platforms and collaborative partnerships. These trends reflect its enduring resonance and adaptability within the wider beer culture.

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Brewery Consumer Goods Magazine Innovation 78

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Next Restaurants

APRIL 17, 2024

By Eric Tress, Contributor In today’s world, foodies flock to restaurants that tantalize their taste buds – and their Instagram feeds. With over two billion users (and still growing) , Instagram is a goldmine for restaurants looking to boost engagement and stand out from the crowd. High-quality food photos and videos are the new currency of cravings, influencing where hungry customers spend their money.

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Social Media Seasonal Menu Customer Experience Specials 78

Restaurant Business

APRIL 17, 2024

The operator of franchised brands like Sonic Drive-In and Little Caesars is working with the franchisee’s management to acquire the locations in South Carolina.

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Franchise Franchising Management Management 97

EATER

APRIL 12, 2024

David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea

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Wasserstrom

APRIL 15, 2024

In their 2024 State of the Restaurant Industry report, the National Restaurant Association shared that, “In a typical year, about 3 in 10 dollars spent in restaurants come from travelers and visitors.” Yet not all restaurants capture the lucrative food tourist market. Fear not! With the right approach, any eatery can become a destination for […] The post How Restaurants Can Attract Food Tourists appeared first on The Official Wasserstrom Blog.

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2024 Food Travel Blog 98

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Apicbase

APRIL 18, 2024

Restaurant reports turn chaotic data into clear, digestible information. They allow you to compare performance across dishes, menus, and locations. Combined with restaurant analytics software , they allow you to uncover insights hidden in the raw data. You can dig into the details and get a high-level overview of performance, efficiency, and profitability.

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Modern Restaurant Management

APRIL 16, 2024

A friend tells you a restaurant has bad service and gave her food poisoning. Would you still go? But what if that “friend” is actually just someone leaving a review on Yelp? For today’s always-online consumers, it’s all the same. Reviews matter. Ninety-four percent of diners base their decisions on online reviews, and businesses who respond are seen as nearly two times more trustworthy than businesses who don’t.

Social Media 106

Social Media Loyalty Program Online Ordering Customer Service 106

Restaurant Business

APRIL 18, 2024

Kiosks’ benefits aren’t on the labor line, casual dining does some soul searching and you can’t eat ice cream while on the phone are among the lessons from the three-day event.

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Leadership Casual Events Operations 102

EATER

APRIL 12, 2024

David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. In this blog, we are uncovering the top 5 most trusted Loyalty programs in India for restaurants and small businesses. Starting a Restaurant business is easy, but running a successful business is a tough task.

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Loyalty Program 2024 Email Marketing Coupons 57

Chowly

APRIL 17, 2024

Introduction In the dynamic realm of restaurant marketing, two industry leaders, Targetable and Chowly, are forging a united path forward. Their recent insights, shared on a Hospitality Hangout podcast episode, shed light on innovative strategies tailored to improve digital marketing for SMBs. Addressing the Entire Customer Journey Both Targetable and Chowly recognize the necessity of integrating product and service to effectively serve SMBs in the restaurant industry, which starts with understa

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Marketing Social Media Email Marketing Online Ordering 52

Modern Restaurant Management

APRIL 12, 2024

Love it or hate it, social media dictates what’s hot and what’s not. According to Social Media Today , 30 percent of millennial diners avoid restaurants with a limited Instagram presence. Across generations, a UK poll indicates that 41 percent of would-be diners turn to social media as the best way to judge if a restaurant is worth visiting.

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Restaurant Business

APRIL 17, 2024

The legendary businesswoman and multimedia maven discussed her career reinventions and plans for the future in a wide-ranging chat at Restaurant Leadership Conference.

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Advertisement

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

2024

QSR Automations

APRIL 17, 2024

In today’s dining landscape, it’s not just about serving great food; it’s about creating memorable experiences for guests. That’s where technology comes in, transforming the way restaurants operate and enhancing the overall guest experience. In their latest report, Nation’s Restaurant News stated that a whopping 96% of operators said technology would be important for meeting key objectives in 2024.

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Technology Front of House Back of House Social Media 52

Restaurant Technology Guys

APRIL 14, 2024

Introduction In the rapidly evolving world of restaurant technology, Tabski stands out as a beacon of innovation. Founded by Jon Grayem, Tabski is redefining the dining experience for customers and restaurant owners alike with its cutting-edge digital ordering system. In a recent episode of the Restaurant Technology Guys podcast, Jon shared the journey of Tabski and how it’s set to change the game for food establishments across the board.

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Technology Ordering Brewery Customer Experience 86

Clover - Restaurants

APRIL 16, 2024

However, before you fully embrace an automatic gratuity model at your restaurant, it’s important that you understand applicable federal and state laws. In this post, we’ll delve into the nuances of automated gratuities and tips, so you can navigate this terrain while staying compliant with legal regulations. What is automatic gratuity? Automating gratuities basically means adding a predetermined tip percentage to a customer’s pre-tax bill, automatically.

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Restaurant Law Tip Distribution Front of House Customer Service 52

Modern Restaurant Management

APRIL 18, 2024

Advancements in design and modernization are among the key elements prompting restaurant fryer sales globally. Over the next ten years, there will likely be a sharp increase in demand for automated restaurant fryers due to the introduction of cutting-edge technologies in food service equipment. The global restaurant fryers market is projected to grow at a CAGR of 5.6 percent over the forecast period of 2023 to 2033.

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Marketing Food Supply 2023 Equipment 106

Advertiser: Paycor

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