2024

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How POS Integrations Improve Restaurant Operations

Lavu

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions. Key benefits include: Efficiency : Automates workflows like inventory management and order processing.

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5 Tips for Revamping your Menu

Restaurant Engine

Meticulously go through your menu on a regular basis to refine it regularly. Does your restaurant feel stagnant? Is it time for a change, but you aren’t sure where to start? Your menu is a great starting point to refresh your restaurant and excite your customers. Take your menu to a new level by changing things up to really maximize your sales. You can do this, and we’re going to show you how.

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The Food Trends Set to Define 2025

Goliath Consulting

The upcoming year is shaping up to be an exciting time for food enthusiasts, with trends emphasizing bold flavors, creative uses of ingredients, and new culinary experiences. From reimagined classics to unique textures and flavor combinations, chefs will have plenty of inspiration to explore. Here’s a look at the food trends that will capture our taste buds and redefine dining in 2025.

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10 creative festive events to keep your restaurant buzzing this season

Open for Business

No two Festive celebrations are alike. Some guests love a cosy dinner at their favourite local spot; others prefer to try somewhere new. Then, there are those who want to dive right into Christmas activities —like learning how to shake up the perfect cocktail to serve friends and family. What’s at the heart of it all? Guests are looking for unforgettable experiences —and that’s why the festive season is a prime time for restaurants to shine.

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AI in HR: 20+ Prompts to Use Now

AI is reshaping the business landscape, including HR. This guide is designed to help you understand and implement AI effectively for tangible benefits and a more strategic approach. Learn how to: Automate routine tasks Boost data insights Enhance employee experiences Drive HR’s strategic value Download the guide today!

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How to Effectively Introduce New Menu Items and Boost Customer Engagement

The Restaurant Group

Introducing new menu items is more than just adding dishes to your offerings—it’s about crafting an experience that captivates your guests and keeps them coming back for more. A well-planned new menu launch not only boosts customer engagement but also reinforces your restaurant’s brand identity. Let’s dive into a foolproof guide designed to make your launch a resounding success.

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Special Events & Theme Nights: 4 Ways to Generate Restaurant Buzz

Restaurant Engine

Promote your special events and themed nights to both current customers and your target audience. The restaurant space is crowded, and you want to set yourself apart from the competition. One way to do this is with special events and theme nights. Its so important to boost your foot traffic and get more people in your door. Not only do these special events bring in new people, but they may also help you gain back customers who havent dined with you in a while.

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Streamlining the Guest Experience: The Essential Guide to Restaurant POS Integrations

The Rail

By Heather Langley, Contributor The hospitality environment evolves at a rapid rate, and bars and restaurants must continue adapting to the ever-changing needs of the consumer. A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. By integrating it with your other systems, you are able to grow your restaurant and manage your inventory, employees, and sales data with ease.

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The Absolute Worst Food and Dining Trends of 2024

EATER

Lille Allen These are the food phenomena wed like to bid adieu to in the coming year While 2024 saw many great things in the world of food and drinks excellent new restaurants ! An actually good season of Great British Bake Off ! there is much that the Eater staff would like to say goodbye to as we move into 2025. Some of these food and dining phenomena, from the benign annoyances to the potentially harmful, are perhaps more than mere trends.

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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

Hiring the right people can make or break your business. After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. Looking for someone to oversee day-to-day operations is a critical business decision that needs careful consideration.

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Using AI to Transform Customer Review Responses for Restaurants

Goliath Consulting

Using artificial intelligence (AI) to respond to customer reviews has become a valuable tool for restaurants and bars to streamline operations and enhance guest engagement. AI-driven platforms like Ovation and Popmenu enable hospitality businesses to quickly generate thoughtful, consistent responses to customer feedback across multiple review sites.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

The restaurant experience was once solely comprised of human-to-human, in-person experiences. Fast food and food delivery gradually began changing that equation. Then, in 2020, we saw the restaurant industry go through a major digital upheaval, spurred by the COVID-19 pandemic. In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations. 2024 was a year of ex

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The AI Revolution in Restaurants: Transforming Operations and Customer Experience

Restaurant Business

The restaurant industry is undergoing a technological revolution, with Artificial Intelligence (AI) emerging as a game-changing force. A recent eBook by Softarex Technologies highlights all the main aspects of AI usage in restaurant operations, from customer service to back-of-house management. This transformation is not just about automation; it's about creating smarter, more efficient, and more personalized dining experiences.

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What Are Fast Casual Restaurants?

SpotOn

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. It's a sweet spot that has drawn the attention of investors and consumers alike, demonstrated by the runaway success of Cava's IPO and expansion to new locations.

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Ultimate Guide to Payroll Automation for Restaurants

Lavu

Managing payroll manually in restaurants is time-consuming and error-prone. Payroll automation solves these issues by streamlining tasks like tracking hours, distributing tips, and ensuring compliance with labor laws. Here’s why it matters and how to get started: Key Benefits : Automatically tracks hours, tips, and shifts. Reduces errors and ensures accurate, on-time payments.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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The Clean Tech Your Food Service Company Needs

PathSpot

In today’s food service industry, maintaining cleanliness goes beyond simply meeting regulations—it’s about creating a safe and healthy environment for both customers and employees while safeguarding your business’s reputation. With the proper hygiene and safety practices in place, you can prevent foodborne illnesses, protect public health, and build trust with your customers.

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7 ways to increase restaurant table turnover rate without sacrificing guest experience

Open for Business

Your table turnover rate is an important factor in understanding how your restaurant works. But improving it without compromising the guest experience can be challenging. How do you find the right balance between seating as many guests as possible while still maintaining a high level of service that provides the ‘wow’ factor? That’s the purpose of this guide, which features seven ways to increase restaurant table turnover rate without sacrificing the guest experience. 1) Optimize you

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Social Media Do’s & Don’ts for Today’s Restaurateurs

Restaurant Engine

Choose the platforms that resonate with your target audience for the best success. According to one survey , 62% of respondents check a restaurant’s social media before deciding to dine there. In addition, 42% of respondents prefer social media to search engines when they are looking for new restaurants. What do these two statistics tell you as a restaurateur?

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How to Build a Food Delivery App for Your Restaurant

The Rail

By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? If so, you’re not alone. Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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For Restaurants Cutting Their Carbon Footprint, Composting Food Scraps Is Just the Beginning

EATER

Lille Allen Cooking, refrigeration, air conditioning, water use, and packaging contribute to greenhouse gas emissions too. These restaurants try to tackle them all. This story was produced in collaboration with Civil Eats. Rifrullo Café, a cozy farm-to-table restaurant in Brookline, Massachusetts, hums with customers on a steamy July mid-morning. Patrons sip coffee on the shady sidewalk patio.

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Restaurant Market Research: Ultimate Guide to Market Analysis

7 Shifts

Imagine pouring your heart and soul into your restaurant, only to watch your tables remain empty night after night. One of the building blocks you must put in place before starting a restaurant is market research. Just like a well-crafted mission statement will help guide your business decisions, identifying and understanding your target customers and competitors through restaurant market research will give your business a competitive edge.

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Best Practices for Holiday Security in Restaurants and Bars

Goliath Consulting

The holiday season brings bustling crowds, higher sales, and festive celebrations, making it a prime time for restaurants and bars. However, the excitement also comes with unique security challenges. Implementing a proactive holiday security plan ensures the safety of your staff, customers, and business. These best practices can help you maintain a safe and enjoyable environment during this busy season. 1.

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Understanding the Lifecycle of a Seasonal Hire

Modern Restaurant Management

With the holiday season often comes a surge in dining out: shoppers are grabbing quick bites between stores, families are reconnecting over dinner at their favorite hometown restaurants, and people are seeking professionally-prepared meals for their various holiday gatherings. Restaurants added nearly 70,000 jobs this September, a sign of hope that demand will grow despite inflation-weary consumers’ pullback on restaurant spending.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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2025 Restaurant Industry Outlook: Top Trends and Predictions

TRG Restaurant Consulting

Introduction The restaurant industry is a dynamic and ever-evolving sector, with each year bringing new challenges and opportunities. As we approach 2025, its crucial to understand the trends and predictions that will shape the future of dining. This guide provides an in-depth analysis of the anticipated developments in the restaurant industry for 2025, offering insights to help operators navigate the changing landscape.

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What Is a Gastro Pub? The British Dining Export Explained

SpotOn

"Gastropub" has become a popular restaurant industry term, alongside "fast casual" and "small plates." The term gastropub combines "gastronomy" and "pub," promising high quality food and drinks and a down-to-earth, casual vibe. In contrast to traditional pubs, gastropubs are equal parts restaurant and drinking establishment.

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Best Practices for Ingredient Profitability Analysis

Lavu

Want to boost your restaurant’s profits? Start by analyzing your ingredient costs. Tracking ingredient profitability is crucial for keeping your Cost of Goods Sold (CoGS) under control – ideally below 31% of revenue. This article breaks down how to manage ingredient costs, reduce waste, and optimize menu pricing using modern tools like POS systems.

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5 Reasons Why Your Kitchen Needs a ‘Smart’ Upgrade Now

Qu

In today’s fast-paced and highly competitive restaurant industry, staying ahead means more than just offering great food; it requires delivering delightful guest experiences every time! And the biggest bottleneck in fulfilling that promise— outdated kitchen technology resulting in sub-optimized kitchen operations. Upgrading your kitchen is no longer a nice-to-have—it’s a necessity.

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HR in 2026: Insights & Best Practices

Get Paycor’s guide, based on a survey of 3,000+ professionals, and learn why successful companies are: Almost 80% more likely to identify top talent through formal systems 40% more likely to protect managers’ time spent on coaching 83% more likely to plan to upskill their teams and more!

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How to calculate food cost percentage in your restaurant (with a free food cost calculator)

Open for Business

Ask any restaurant owner about their biggest headache, and food costs are bound to come up. It’s a constant juggling act, one that requires balancing quality ingredients with profit margins while keeping diners happy. But getting a handle on your food costs doesn’t have to be a nightmare. In this guide, we cover everything you need to know about breaking down food costs to give you more control over your restaurant.

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2025 Food and Hospitality Trends Reshaping the Australian landscape

Future Food

Suddenly we find that 2024 is almost behind us now but Future Food would like to share with you the trends and insight that we see across the food and hospitality sector. Despite the challenges posed by rising living costs and shifting consumer spending patterns, the food and hospitality sector continues to adapt to meet the needs and wants of consumers in Australia.

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Four Ways to Improve Your Customer Service as a Restaurant Owner

The Rail

By Leo Clarke, Contributor More so now than ever before, restaurant guests are looking for an experience when eating out, rather than just a satisfying meal. A huge part of this experience is the customer service they receive at every contact point within the restaurant – and even after they’ve left. Here, we share practical and actionable ways to enhance your establishment’s customer service.

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It’s Not Christmas in Buenos Aires Without Pan Dulce

EATER

The hefty pan dulce at Plaza Mayor in Buenos Aires. | Plaza Mayor In the Argentinean capital, waiting in the heat for Genovese sweet bread is an annual holiday tradition In the days before Christmas, devotees usually begin queueing around 6 a.m. outside Plaza Mayor, an unassuming bistro in a historic but weathered neighborhood of Buenos Aires. By the time the restaurant opens its doors three hours later, the line stretches for several city blocks and the nearby 200-foot obelisk an icon of the A

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.